Senior Neighbourhood Housing Officer

6 months ago


Lambeth, United Kingdom Fox Morris Group Full time

3 DAYS PER WEEK CONTRACT

Fox Morris are working with Lambeth Council in relations to finding a Senior Neighbourhood Housing Officer to start work ASAP

**Responsibilities**
- To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes.
- To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care.

To be responsible for carrying out the coordination role in a number of key areas including:

- communal internal and external areas on estates
- complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date
- Tenancy Enforcement and non-compliance with tenancy terms and conditions

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

**Benefits of working with Fox Morris Group**

Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £151.95-£190.05 per day

**Experience**:

- Senior Neighbourhood Housing Officer: 1 year (required)
- ASB/Tenancy and Resident Management/Complaints: 1 year (required)
- Borough Of/Councils/Council/Local Authority: 1 year (required)

Work Location: In person



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