Resident Liaison Officer

7 days ago


Southwark, United Kingdom Daniel Owen Ltd Full time

**Working with a large estabilished Repairs Coorindator in London**

**Looking for an experienced Resident Liaision Officer - ideally for SE area**

As the on-site Resident Liaison Officer you will:

- Be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
- Ensure residents are aware of the works processes and communicate updates / changes accordingly.
- Coordinate handover of keys to site teams
- Provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams

With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractoror in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.

They are always looking for talented people to join the team, and the role of Resident Liaison Officer is a brilliant opportunity for somebody to make a really positive contribution to the communities. They have a first-class learning and development programmeand are committed to nurturing talent in-house, so this could be a great chance for you to build and progress your career within a fantastic organisation who are really going places



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