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Customer Service Advisor

1 month ago

Eastleigh, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Excellence Partner - Full-time - £25k-£30k per annum
**Your new company**
Our client is a leading global diagnostics company. They develop tests that accurately detect infections in order to help safeguard people and public health.
**Your new role**
A key customer focused role to deliver a seamless customer experience to help retain and grow customers. You will continually build relationships with customers and have all the information to hand to satisfy customer queries including product availability,lead time and technical information to support the retention and growth of customers.
**What you'll need to succeed**
- Experience in a customer service role is required
- Excellent verbal and written communication skills
- Knowledge of customer service procedures and principles
- IT literate
- Knowledge of Salesforce and Sage desirable
- Background in Pharma/Diagnostics desirable

**What you'll get in return**
- Company Bonus Scheme
- Group Pension Scheme
- 25 days holiday
- Life Assurance
- Private Medical Insurance

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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