Appointment Administrator

4 months ago


Chadwell Heath, United Kingdom NELFT NHS Foundation Trust Full time

We have a vacancy in the Redbridge Community Paediatric team for an appointments administrator. The role will cover arranging clinics for the paediatricians at The Grove and moving appointments as and when needed. This is a busy role and the post holder will need to have good communication skills when contacting parents/guardians and able to support the team when cancellation of clinics is needed.

We have a vacancy in the Redbridge Community Paediatric team for an appointments administrator. The role will cover arranging clinics for the paediatricians at The Grove and moving appointments as and when needed. This is a busy role and the post holder will need to have good communication skills when contacting parents/guardians and able to support the team when cancellation of clinics is needed.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436).

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

**Main responsibilities include but not limited to**:

- Arranging clinics for the paediatricians
- Cancelling and rescheduling appointments
- Answering and making telephone calls
- Recording information on electronic patient recording system (RiO)

Please see the attached job description and person specification for further details on the vacancy.



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