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Network Co-ordinator, Wholesale Remarketing

1 month ago

Epsom, United Kingdom TLP Consultancy Ltd Full time

**Network Co-ordinator, Wholesale Remarketing**
- £29,000
- Permanent
- Near Epsom (due to location own transport is beneficial)
- Hybrid working (head office / remote split)
- Generous benefits package (Birthday voucher, pension, discounted onsite gym membership, subsidised canteen, 25 days holiday + all bank holidays)

The main role of the Remarketing team is to increase used vehicle repatriation back into the networks with the aim of retaining vehicles throughout the 2nd and 3rd lifecycles. This role presents excellent opportunities to learn and understand the commercial impacts of used vehicle market dynamics.

**Responsibilities**:

- Build and maintain relationships with our Network Partners to ensure maximum repatriation and best possible performance for the department
- Provide Customer Services for our Network for all matters related to Used Vehicles. This may include but not be limited to, used vehicle availability & pricing, sales channels, sales programme, targets & achievement against targets, grievances, vehicle provenance queries, vehicle deliveries and documentation queries.
- Pre-sale feedback to understand any buying needs from the Network and to ensure engagement within the Wholesale Remarketing Auction program.
- Post-sale processing including delivery locations, invoicing and provisional bid negotiations.
- Selection of vehicles for sales working closely with internal and external teams to ensure requests are dealt with in a timely manner and to customer’s expectations.
- Minimising grievances by building and maintaining effective communication with multiple teams
- General support for wider RSG department as and when required by RSG Management

**The role**:

- You will be communicating dealers and calling Network and selling vehicles over the phone and going out visiting Centres.

**You**:

- Should be able take ownership, show initiative, have perseverance
- Comfortable on the phone
- Good customer service skills / experience
- Strong Excel highly advantageous
- Automotive experience beneficial but not essential (it will be taught)

**Key skills required**:

- Ability to build relationships in and between teams to get things done/support others
- Strong customer service skills
- Calm, methodical approach
- Keen attention to detail
- Tenacity and perseverance
- Tact and diplomacy
- Effective written communication

Interested? Please forward a copy of your latest CV with an indication of availability, your salary expectations, confirm that the location works based on at least 3 days a week in the office, and outlining your relevant skills and experience.

**Job Types**: Full-time, Permanent

**Salary**: £28,500.00-£29,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site gym
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Epsom: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: NetworkCoWholeRemarket

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