Care Co-ordinator

2 weeks ago


Epsom, United Kingdom Right at Home Sutton & Epsom Full time

**Right at Home Sutton & Epsom - Scheduling Manager**

**Salary**: £25,000-£27,000

Are you looking to join a family-feel team that really values and appreciates their workforce?

Are you looking for an opportunity to grow and develop in a high-quality homecare business recently rated Outstanding by the Care Quality Commission?

Right at Home Sutton & Epsom are an award-winning provider of premium quality care. We are looking for an experienced Scheduling Manager to join our growing team.

**We offer**:

- A competitive salary of £23,000 - £25,000
- Award winning training with access to online and in-person training courses
- Ongoing support with your work-life balance being a priority
- Opportunity to learn from other Scheduling Managers across our network
- Be part of a really passionate team of care professionals
- Progression opportunities through our extensive career pathway

As a Scheduling Manager for Right at Home you will play an integral part in managing the daily communications and care scheduling of our site. You must be extremely personable as you will be working with the entire team to make sure all our valued Clients needs are met. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure. We cover Sutton and Epsom, therefore local area knowledge is highly desirable.

**Main duties and responsibilities**:

- To be accountable to the Registered Manager for the smooth running of day-to-day Client/ Care Assistant communication
- Ensure outstanding compliance across the business and to support the business in achieving a minimum of Outstanding
- To ensure the scheduling is carried out efficiently enabling the Care Assistants to spend the allocated care time with each Client and to allow for travel time
- To answer the telephone promptly and professionally, dealing with any enquiries or queries
- Ensure enquiries are recorded promptly and accurately with sufficient details
- Ensure any changes to Client or Care Assistant needs and availability, is communicated to all relevant parties quickly and effectively. Ensure all changes are recorded in the appropriate places.
- Ensure complaints and Care Assistant feedback and enquiries are logged promptly and accurately using the correct procedure.
- Ensure the provision of high-quality care services to vulnerable people living in their own home
- Work closely with management to highlight recruitment needs to allow for consistent, safe delivery of care
- Effectively manage Care Assistant expectations by maintaining clear lines of communication at all times and building a strong and positive working relationship.
- To record all new Care Assistants and Clients on the system as soon as they are received
- Report weekly on recruitment needs, gaps in rotas, risks, Care Assistant availability and concerns to Registered Manager and Owner
- To identify and match the most suitable Care Assistants for each package
- To produce consistent, fortnightly rosters and provide Care Assistant and Clients with rotas in a timely manner
- Accurately monitor and record Care Assistant holiday, sickness and absences.

**Qualifications and Experience**:

- Experience in a customer service setting, building up relationships - Essential
- Use of a scheduling / HR / recording system - Desirable
- Relevant qualification, such as Business Studies or Social Care - Desirable
- Previous Domiciliary Care experience - Desirable

**Skills and Attributes**:

- Has the desire to make a real difference and greatly improve an already well-established business
- Excellent customer service, communication and interpersonal skills
- Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
- Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
- Extremely well organised, excellent planning and prioritising ability with high attention to detail
- Ability to establish and maintain effective professional working relationships
- Strong administration skills and ability to manage multiple work loads

Must hold a full and valid UK or EU/EEA driving license and have access to own vehicle.
- Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics_

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Application question(s):

- Do you live in or near to the Sutton and Epsom areas?

Licence/Certification:

- driving licence and access to a car? (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location


  • Care Co-ordinator

    1 week ago


    Epsom, United Kingdom Violet Home Care Ltd Full time

    **Domiciliary Care Coordinator, Epsom and Ewell, Surrey - Full Time** Violet Home Care Ltd is a fast-growing Domiciliary Care Provider based in Epsom and Ewell. The company provide high standards of person-centred care across Epsom, Ewell and surrounding areas within Surrey. The care coordinator is responsible for the continuity of care for all our...

  • Care Co-ordinator

    4 days ago


    Epsom, Surrey, United Kingdom AvA-V Full time

    Up to £27,300 base salary 28 days holiday each year Career development opportunitiesLOCATION:WimbledonSALARY:Up to £27,300 per annumAre you highlyORGANISED and want to use your passion forACCURACY toHELP OTHERS?Domiciliary care is growing in importance every year. As people live longer and healthier lives, they can stay at home for longer before moving...

  • Care Co-ordinator

    2 months ago


    Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **Surrey Downs Health & Care** A Primary Care Network team is a one team approach. To ensure our population receive the right care from the right person. We aim to do this by using our wide range of skill mix to provide high-level co-ordinated, holistic and wrap around care. An opportunity has arisen within the Banstead PCN to join our fast-growing team of...


  • Epsom, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. Variety, fun, and a rewarding career is what you can expect. We are looking for people to make a difference to residents’ lives every day. When...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **Band 3**: **Main area** - Theatres - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 343-NN-6295075-A&C **Site** - Epsom - **Town** - Epsom - **Salary** - £27,129 - £28,649 per annum pro rata including HCAS (outer) - **Salary period** - Yearly - **Closing** - 19/06/2024...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Job summary A vacancy has arisen for the position of Sterile Services Co-ordinator across the Trust. This is a fully flexible job role and may include shift patterns that include weekends. Predominantly working core shifts of 08:00 - 16:00 Monday through to Friday with weekend cover on an adhoc basis. The sterile services co-ordinator will be...


  • Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Remote Services Co-Ordinator **Remote Services Coordinator** **Hybrid Working - Epsom | Remote Services - Physiotherapy | Permanent | Full-Time** **£23,887.50 per annum** **37.5 hours per week** Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to...


  • Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bid Assistant/Co-ordinator Bids Assistant Hybrid | Bids and Tenders | Permanent | Full-Time 37.5 hours Competitive salary, depending on experience Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it...


  • Epsom, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Surrey Downs Health & CareAn exciting opportunity has become available within the Epsom PCN.Working across organisational boundaries and as an integral part of the Surrey Downs Health and Care, the integrated health and care team is responsible for providing rapid access, enhanced, short term health and care support for people who would otherwise need...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    HEAD OFFICEBid Assistant/Co-ordinatorBids AssistantHybrid | Bids and Tenders | Permanent | Full-Time 37.5 hoursCompetitive salary, depending on experienceNuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to...


  • Epsom, United Kingdom Future Care Group Full time

    **Clinical Deputy Manager** **Priory Court Care Home, KT17 1TJ** **Full Time Hours per week** **Salary £57k per annum** **The Home** Priory Court Care Home in Epsom is a purpose-built residential home with the staff and facilities to provide round-the-clock care to residents with all types of needs. We have 89 spacious en-suite rooms in our home, each...


  • Epsom, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...


  • Epsom, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...

  • HSSU Co Ordinator

    3 weeks ago


    Epsom, United Kingdom Nuffield Health Full time

    HSSU Coordinator Nuffield Health Brentwood Hospital | Sterile Services | Permanent |part time £23,887.50 pro rata 30 hours per week Our HSSU (Hospital Sterile Services Unit) plays a vital role in transporting sterile and disinfected surgical equipment to the local hospital network. Now, you can too. Join the UK’s largest Healthcare Charity and...

  • Personal Assistant

    2 months ago


    Epsom, United Kingdom Prestige Nursing + Care Full time

    **Job title: Personal Assistant / Central Support Office Lead** **Location: Epsom, Surrey** **Salary: £25,000 - £27,000 dependent on experience** **Life at Prestige**: People are at the very heart of Prestige, and we want to make life better for them. As a Registered Branch Manager, you’ll grow and develop in an exciting business that puts people at the...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **Band 4**: **Main area** - Womens & Childrens - **Grade** - Band 4 - **Contract** - Permanent: 37.5 hours Monday - Friday - **Hours** - Full time - 37.5 hours per week (Monday - Friday Core ANC POD Hours) - **Job ref** - 343-6350920-FM-MT-AG**Site** - Epsom General Hospital - **Town** - Epsom - **Salary** - £29,460 - £31,909 Per annum incl. HCAS (Outer) -...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Job summary Patient Pathway Coordinator (PPC) Antenatal The antenatal department is seeking a highly motivated individual to fill a Secondment PPC role at Epsom General Hospital. This is an opportunity to gain a full understanding of the maternity pathway from referral into the Trust through their will work with your administrative teams supporting...


  • Epsom, United Kingdom Fountain Practice Full time

    **Duties will include**: co-ordinating and preparing repeat prescriptions for our patients data entry onto patient records liaising with patients, community pharmacies & local care homes dealing with prescription queries via telephone, electronically and face to face working alongside our clinical pharmacist processing emails


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **NHS AfC: Band 3**: **Main area** - Surrey Downs Health & Care - **Grade** - NHS AfC: Band 3 - **Contract** - Permanent - **Hours** - Part time - 30 hours per week (Thursday is a required day) - **Job ref** - 343-SDH&C-5994747**Site** - Community Neuro, Langley Wing, Epsom Hospital - **Town** - Epsom - **Salary** - £24,008 - £25,553 per annum pro rata inc...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    **Surrey Downs Health & Care** An exciting opportunity has become available within the Epsom PCN. Working across organisational boundaries and as an integral part of the Surrey Downs Health and Care, the integrated health and care team is responsible for providing rapid access, enhanced, short term health and care support for people who would otherwise...