Patient Co-ordinator

5 months ago

Epsom, United Kingdom SpaMedica Full time

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.

Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.

All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘**Good**’ or ‘**Outstanding**,’

Site Location: New Plan House, East Street, Epsom, Surrey, KT17 1BL

**Salary and benefits for our Medical Receptionists**:

- Starting salary £25,078
- Staff parking (limited spaces)
- Work life balance shifts of 4-day a week starting 7.30am to 5.30pm and 1 or 2 in 4 weekends. (over time is available as and when required).
- 28 days holiday including bank holidays.
- ** Bonus 1** June potential to earn up to 5% individual performance related bonus.
- ** Bonus 2** January potential to earn up to 5% hospital/company related bonus.
- Benefits discounts at a large selection of retailers/hospitality.
- Time in lieu scheme, if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued).
- Continuous training and development programme through our internal learning management system and clinical training team to help enhance your skills.

**Responsibilities**:

- We need somebody to ensure that all visitors and telephone callers to the practice are greeted professionally
- You will register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
- Managing reception responsibilities for each clinic
- Effective with all administration tasks
- Providing excellent customer care to all our patients

We are recruiting in the Epsom and travel to other sites will be required on occasion and for training.

**“Our patients matter to us. As the UK’s largest cataract surgery provider, we work every day to give something meaningful to you, and life-changing to our patients. Our patients place their trust in you, and by working with us, you can truly change people’s lives”

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