Ict Officer Level 1

2 weeks ago


Beverley, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
Two 18 month fixed term ICT Officer - Level 1 posts are available within our ICT Infrastructure & Customer Support Desktop Services Team, based at County Hall, Beverley, East Yorkshire.

We are looking for 2 enthusiastic and energetic people suitably qualified, who enjoy working as part of a team but are also capable of working on their own. This role is required to assist with the rollout of our desktop refresh programme, and to provide 1st & 2nd line technical support within the ICT Desktop support team, which is responsible for providing end user support and installations for both hardware & software alongside manning the ICT Service Desk.

The team provides Customer and Infrastructure support to a large corporate ICT environment and local maintained & academy schools.

You will need a good knowledge of 1st / 2nd line technical support, an understanding of ICT Service Desk systems, Windows operating systems, Infrastructure technologies, Active directory, Citrix, SQL, PowerShell and Mobile Device Management. Experience working in a large organisation would also be advantageous but is not essential.



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