Head of It

3 days ago


Bristol, United Kingdom Commercial Limited Full time

Commercial’s Managed IT Division is looking for a Head of IT to join the Managed Service team at a UK Top 100 legal firm based in central Bristol.

**We want you to**:

- Successfully manage the overall operation and management of the firm’s business critical IT services
- Leadership of the Innovation and IT Operations Committee
- Advise, manage and deliver the firm’s IT strategy in line with strategic vision & design principles including the consumption of Cloud services where appropriate
- Key point of liaison and escalation to the business, service providers and support staff
- Ensure the team is cohesive and as individuals, focused on providing the highest standards of service to users both in the technology they use and the day to day support they receive
- Set and review/evaluate objectives for the team which are attuned to the varying and changing needs of the firm
- Detailed management of operational and project budgets and associated reporting
- Responsible for IT supplier engagement, procurement, commercial management, and performance
- Maintain information security accreditations e.g. ISO270001 and Cyber Essentials Plus
- Management and delivery of project portfolio including change, communication, and transition planning
- Ensure that the Managed Service is represented and integrated across the firm and positioned as a trusted and respected business partner
- Promote a culture of continuous service improvement and operational excellence and be a role model to help achieve this within the wider business services teams

**You would ideally have strong working experience in the following areas**:

- Cloud Services - Office 365, Azure, SaaS including migration and management
- Managed Service Provider services, operations, and contracts
- ITIL, Prince2, ISO 27001, 9001, Cyber Essentials
- Enterprise IT infrastructure (Wintel, VMware Virtualisation, VDI, SAN)
- Corporate Wi-Fi, LAN, WAN, networking principles
- Security technologies, anti-virus, content filtering, phishing, DLP
- Backup, DR & business continuity planning (specific knowledge of Veeam, iland and Zerto would be an advantage)

**About you**:

- Previous experience working within a Senior IT Management role, ideally within a legal or professional services environment
- Extremely well organised and service focussed
- You will feel comfortable managing a diverse workload and performing to agreed deadlines
- Demonstrate excellent numeracy, literacy, and communication skills, and able to deliver projects to time, cost and quality target
- Experience of planning and managing budgets
- A strong commitment to service improvement and team development
- A proven track record of successfully delivering transformational projects
- You will have a passion and drive for leadership

**In return you can expect**:

- A competitive salary of up to £75,000 per annum
- Generous holiday allowance of 25 days plus bank holidays, increasing to 29 days with length of service
- A life assurance scheme. It’s not a topic we like to think too much about, but we feel it’s important to offer protection for our employees and their families. If the worst possible thing happens, our scheme offers a payment equivalent to four times yourannual salary
- Access to free confidential support through our Employee Assistance programme
- A chance to join initiatives that help our planet. Sustainability is at the heart of everything we do and as such we have a number of initiatives to help you play your part; including a company contributory carbon offsetting scheme, an electric vehiclepurchase scheme and electric car charging points at Commercial House, Cheltenham.
- Looking for a little extra? You get a paid day off for doing charity or volunteering work and you might even get a treat on your birthday and work anniversary
- Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do
- A vibrant staff community with fun perks and corporate social responsibility events
- Other benefits such as cycle to work scheme, pension contributions, flexi-time scheme, and more



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