Switchboard Operator/receptionist

2 weeks ago


Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

To provide an efficient switchboard service across the Trust, receiving internal and external calls and responding to various alarm calls/alerts.

To provide a courteous meet and greet service at the main hospital reception

**Switchboard**:
You will provide an efficient and courteous switchboard service across the Trust, dealing with internal and external calls from staff and members of the public, directing calls to relevant destination.

You will operate a staff bleep system to ensure staff receive clear and concise information for various scenarios and receive and respond to various alarms/alerts eg crash calls, infant security alarms, fire alarms.

You will meet and greet visitors and provide clear directions to their destination.

Some administrative tasks are included in this role.

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm new-borns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below:
To provide an efficient switchboard service across the Trust, receiving internal and external calls and responding to various alarm calls/alerts.

To provide a courteous meet and greet service at the main hospital reception.

**Switchboard**:
To provide an efficient and courteous switchboard service across the Trust.

Dealing with internal and external calls from staff and members of the public, directing calls to relevant destination.

Operate staff bleep system to ensure staff receive clear and concise information for various scenarios.

Receive and respond to various alarms/alerts eg crash calls, infant security alarms, fire alarms.

Operate on-line directory system.

Update on call rotas as required and ensure any changes made are highlighted to subsequent shift.

Work flexibly to provide cover for switchboard colleagues.

Complete relevant handover paperwork at beginning and end of each shift and relevant documentation required during a shift eg if crash team is called.

Report any faults on extensions, bleep system, etc. including invoking business continuity plans when appropriate.

**Reception**:
To provide an effective reception/front of house service dealing promptly and courteously with all reception queries, ensuring accurate information is supplied at all times.

Meet and greet visitors and provide clear directions to their destination.

Follow strict procedure to issue concessionary car park tickets and capture all relevant information.

Undertake printing, photocopying and general administrative duties as required for the Estates & Facilities Management Team.

Ensure the reception area and general front of house is kept clean and tidy at all times, liaising with the domestic services duty supervisor to arrange ad hoc cleaning/portering as required.


  • Switchboard Operator

    1 month ago


    Liverpool, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Switchboard Operator

    1 month ago


    Liverpool, Liverpool, United Kingdom Portico Full time

    Job DescriptionWe are currently recruiting for a Switchboard Operator to join our team based in the Liverpool office of a financial services firm.The switchboard operator is at the forefront of our client's business, setting the precedent for the customer experienceThe successful candidate will be required to provide the highest level of customer care to...

  • Switchboard Operator

    2 weeks ago


    Liverpool, United Kingdom Portico Full time

    Job DescriptionWe are currently recruiting for a Switchboard Operator to join our team based in the Liverpool office of a financial services firm.The switchboard operator is at the forefront of our client’s business, setting the precedent for the customer experience!The successful candidate will be required to provide the highest level of customer care to...

  • Switchboard Operator

    1 month ago


    Liverpool, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Receptionist

    1 month ago


    Liverpool, United Kingdom Purchasing Professionals Full time

    **Receptionist - Liverpool city centre - Permanent - Monday - Friday 8-5pm** I have an exciting opportunity for an experienced Receptionist to join a front of house team. My client is looking for a dynamic individual who thrives on quality customer service and excellent relationship management skills. **Key Responsibilities** - Taking, screening and...

  • Receptionist

    1 month ago


    Liverpool, United Kingdom Downing Full time

    **Receptionist** **Liverpool** **Full time (8am - 5pm)** **Permanent** We have an exciting opportunity for a professional, well presented and experience receptionist to join our Head Office team based in Liverpool. This is a front of house position, where the receptionist plays a valued part within the Downing team, reflecting our company values, and...

  • Receptionist

    4 weeks ago


    Liverpool, United Kingdom Adecco UK Full time

    **As a Receptionist you will be the first point of contact for our clients and customers. Main duties would involve placing and answering calls, administrative duties whilst providing an excellent customer experience.** **This is an amazing opportunity for someone with experience within customer service or reception field, and who is looking for career...

  • Receptionist

    1 month ago


    Liverpool, United Kingdom Downing Full time

    **Receptionist** **Liverpool** **Full time** **Permanent** We have an exciting opportunity for an experienced Receptionist to join our front of house team. This is a permanent position based at Downing’s Head Office in Liverpool City Centre. We are looking for a dynamic individual who thrives on quality customer service and excellent relationship...

  • Receptionist

    4 weeks ago


    Liverpool, United Kingdom FrankWills Recruitment Full time

    **Front of House Receptionist** **Full time - 12 month contract opportunity for the role to become permanent** **Liverpool** We are looking for a friendly, confident, and highly professional front-of-house receptionist to a well established highly regarded client of ours. You will be the face and voice of the business, supporting various teams with a...

  • Hotel Receptionist

    1 month ago


    Liverpool, United Kingdom Brownlows Inn Hotel Full time

    Brownlow's Inn Receptionist’s play a vital role in delivering a great guest experience to all of our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high...

  • Nursery Receptionist

    4 weeks ago


    Liverpool, United Kingdom AppleTree Estates Full time

    At **Cressington Manor Nursery** a fantastic opportunity has arisen for a part-time **Nursery Receptionist / Administrator** to join us at our “OUTSTANDING” nursery in **Aigburth **working 24 hours each week, Monday, 8am-6pm, Tuesday 8am-6pm and Wednesday 8am-1pm. In return, you will receive a **competitive hourly rate.** If you have the required...

  • Hotel Receptionist

    7 days ago


    Liverpool, United Kingdom Brownlows Inn Hotel Full time

    Brownlow's Inn Receptionist’s play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high...


  • Liverpool, United Kingdom Integrated Care Specialists Group Ltd Full time

    **Integrated Care Specialists Group Ltd** is a full-service, medical recruitment agency located in North West. We are looking for multiple **Medical Receptionists & Administrators** to join our us and help Northwest GP Practices with staff shortages on a temporary basis (locum). As a Medical Receptionist/Administrator, you will be the first point of contact...

  • Dental Receptionist

    4 weeks ago


    Liverpool, United Kingdom Hale Road Dental Practice Full time

    Experience: - Previous experience working as a dental receptionist is preferred - Familiarity with dental terminology and procedures is a plus - Proficiency in using phone systems and computer software for scheduling appointments and managing patient records **Responsibilities**: - Greet and welcome patients as they arrive at the dental office - Answer...

  • Hotel Receptionist

    4 weeks ago


    Liverpool, United Kingdom The Shankly Hotel Full time

    **Hotel Receptionist** **THE JOB ROLE CONSISTS OF** - To ensure that a friendly and efficient service is given by the reception team always. - Liaise and co-operate well with other operational departments, notably housekeeping, concierge and accounts on all front office matters which affect them. - Work towards targets and maximise up sells by promoting in...

  • Receptionist

    4 weeks ago


    Liverpool, United Kingdom City Life Projects Ltd Full time

    **The Sir Thomas Hotel** is a boutique family operated business, located within Liverpool City Centre, providing easy access to all of Liverpool’s historic attractions. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this...

  • Telephonist

    1 week ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Telephonist - Switchboard A vacancy has arisen for a permanent post of 25.5 hours per week. The post holder’s hours will have no fixed weekly work pattern and required working hours will be provided to the post holder a minimum of two weeks prior to pattern start date. The patterns will include early, day, late and night shifts. This will also include...

  • Telephonist

    4 weeks ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Telephonist - Switchboard A vacancy has arisen for a permanent post of 22.50 hours per week. The post holder’s hours will have no fixed weekly work pattern and required working hours will be provided to the post holder a minimum of two weeks prior to pattern start date. The patterns will include early, day, late and night shifts. This will also include...

  • Receptionist

    2 weeks ago


    Liverpool, United Kingdom Essential Employment Full time

    Receptionist needed inLiverpool, £12.46ph PAYE – Reference: RQ1241954• To support and assist the Intelligence & Improvement Manager in establishing and ensuring the implementation of office procedures and systems of record keeping and filing. • To staff the reception desk at the centre, operating the entry system, issuing visitor badges, and...


  • Liverpool, United Kingdom The Shankly Hotel Full time

    **Hotel Receptionist** **THE JOB ROLE CONSISTS OF** - To ensure that a friendly and efficient service is given by the reception team always. - Liaise and co-operate well with other operational departments, notably housekeeping, concierge and accounts on all front office matters which affect them. - Work towards targets and maximise up sells by promoting in...