Customer Service Assistant L1

5 months ago


Kensington, United Kingdom Wilko Full time

**Customer Service Assistant L1**:

- Hourly Rate
- ** 10.00**
- Location
- ** Kensington**
- Contract Type
- ** Temporary**
- Hours / Specific Hours
- ** / Sunday -Flexable**

**Monday Flexable**

**Tuesday Flexable**

**Wednesday Flexable**

**Thursday Flexable**

**Friday Flexable**

**Saturday Flexable**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.



  • Kensington, United Kingdom Gap Group Full time

    Our team is the best in the industry - is it time for you to join us? **The Role**: Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the...

  • Customer Service

    5 months ago


    Kensington, United Kingdom Interioricons.com Full time

    **Company description** A growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our mission is to provide everyone with great design in a premium quality at the lowest possible price. **Job description** A growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our...

  • Customer Service

    5 months ago


    Kensington, United Kingdom Interioricons.com Full time

    **Company description** A growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our mission is to provide everyone with great design in a premium quality at the lowest possible price. **Job description** A growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our...


  • Kensington, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...

  • Customer Advisor

    5 months ago


    Kensington, United Kingdom Boots Full time

    Summary Job Reference: - 228786BR Kensington, London, W8 5SF Fixed Term 22.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re...

  • Customer Advisor

    5 months ago


    Kensington, United Kingdom Boots Full time

    Summary Job Reference: 230348BR - Job Reference: 2 3 0 3 4 8 B R Kensington, London, W8 5SF Fixed Term 20 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first...

  • Showroom Assistant

    5 months ago


    Kensington, United Kingdom Farrow & Ball Full time

    **Farrow and Ball - Showroom Assistant, Notting Hill (22.5 hours per week)** We are currently looking for an enthusiastic individual to join our Showroom team in Notting Hill as a Showroom Assistant. We are offering this position on a part-time basis. Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint...

  • Weekend Assistant

    5 months ago


    Kensington, United Kingdom Connells Group Full time

    **Job Description** Weekend Assistant in Kensington** Trusted for Generations, we have specialised in selling residential property in London and South of England for 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in...

  • Weekend Assistant

    5 months ago


    Kensington, United Kingdom Connells Group Full time

    **Job Description** Weekend Assistant in Kensington** Trusted for Generations, we have specialised in letting residential property in London and South of England for 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in...


  • South Kensington, United Kingdom Imperial College London Full time

    Are you passionate about providing first-class customer service and engaging with individuals and bringing networks together? Do you enjoy building professional relationships and being a positive ambassador for your employer? Are you good at multi-tasking and completing tasks to a high standard? If so, we have the perfect career opportunity for you. The...


  • Kensington, United Kingdom Boots Full time

    Summary Job Reference: - 228844BR Kensington, London, W8 5SF Fixed Term 37.5 hours per week **Healthcare Sales Assistant** The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided Healthcare at Boots is changing! We are re-imagining the Boots...

  • Client Care Assistant

    4 months ago


    Kensington, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Minimum Wage **The Opportunity** We are seeking a full time Client Care Assistant to join our XXXXX practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use...

  • Retail Assistant

    5 months ago


    Kensington, United Kingdom Boots Full time

    Summary Job Reference: 232787BR - Job Reference: 2 3 2 7 8 7 B R Kensington, High Street Fixed Term 37.5 Hours **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will...

  • Retailsales Assistant

    5 months ago


    Kensington, United Kingdom ID Agency Full time

    **Role**:Retail Sales Assistant*** **Location**:High Street Kensington, London **Hours**:12 Hours per week, You must have weekend availability **Salary**: £11.25 per hour PLUS monthly store bonus **Applicants must be 18+ due to the nature of the product** **Who Are We?** Agile Retail is an experiential marketing agency with over 20 years of staffing...

  • Retailsales Assistant

    4 months ago


    Kensington, United Kingdom ID Agency Full time

    **Role**:Retail Sales Assistant*** **Location**:High Street Kensington, London **Hours**:30 Hours per week, **MUST HAVE **weekend availability **Salary**: £12 per hour PLUS monthly store bonus **Applicants must be 18+ due to the nature of the product** **Who Are We?** Agile Retail has over 20 years of staffing experience who have partnered with our...


  • Kensington, United Kingdom Impact Nationwide Recruitment Ltd Full time

    Job Opportunity:Impact Nationwide Recruitment Ltd is seeking a skilled Customer Sales Executive to join their team. As a leading luxury manufacturer within the interiors sector, they offer an unrivalled background in excellent customer service and a product portfolio to be proud of.About the Role:This is a unique opportunity to work as a Customer Sales...


  • Kensington, United Kingdom Impact Nationwide Recruitment Ltd Full time

    Job Opportunity:Impact Nationwide Recruitment Ltd is seeking a skilled Customer Sales Executive to join their team. As a leading luxury manufacturer within the interiors sector, they offer an unrivalled background in excellent customer service and a product portfolio to be proud of.About the Role:This is a unique opportunity to work as a Customer Sales...


  • Kensington, United Kingdom Principia Estate and Asset Management Full time

    **Job Title**: Assistant Property Manager **Location**: West London, Chelsea **Salary**:£27,000.00 - £34,000.00 Per Annum (Experience Dependant) **Job Type**:Permanent, full time (37.5 hrs p/w Mon - Fri) **The Company**: Our staff are the key to our success. And that is why we seek talented and ambitious property professionals to join our growing team....

  • Liz Earle

    4 months ago


    Kensington, United Kingdom No.7 Boots Full time

    Kensington, London, W8 5SF Part-Time Permanent Passionate about people and beauty? Build a career with Liz Earle... As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor (Retail Sales Associate) you’ll be working...

  • Liz Earle

    4 months ago


    Kensington, United Kingdom Boots Full time

    Job Reference: 210297BR Kensington, London, W8 5SF Permanent Part-time - Save Job **Passionate about people and beauty? Build a career with Liz Earle...** **As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor...