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Stewards

4 months ago

London, United Kingdom Royal Albert Hall Full time

**Role Outline**:
For over 150 years The Royal Albert Hall has been the home of breathtaking moments and lasting memories, for everyone.

You will be joining the Hall at an exceptionally exciting time: the start of the BBC Proms, the world's greatest classical music festival. The Proms season takes place every summer and you will begin your Hall journey by playing an essential role in bringing this year’s fantastic programme of events to our devoted audiences. Then, once we say a fond farewell to the Proms for another year, you will experience many other exciting shows we have coming up such as our Films in Concert series, rock and pop artists and our beloved Christmas series: Carols at the Hall.

We are looking for Stewards to join our large team who will help us to create breathtaking moments and lasting memories, for everyone. You will enjoy working with a wide variety of people, acting as an ambassador for the Hall’s facilities and services, and passionately endorsing our charitable aims. The Royal Albert Hall delivers a diverse and ever-changing programme of events, and we are looking for team members who embrace the excitement and challenge of no two days being the same. You will take a positive, proactive, and confident approach to ensuring the welfare and safety of our visitors, which includes having key responsibilities during an emergency and enjoy delivering excellent customer service. This role encompasses positions across the building, covering 5 floors above ground level and 2 floors below ground level. It includes extended periods of standing, climbing stairs and some manual handling. Duties are carried out both inside and outside the building.

We believe that our work is more exciting and rich with a workforce representing communities from across London and beyond. Previous stewarding experience is not essential, we are looking for people who demonstrate a love of working with a range people, are empathetic to customer needs and are dedicated to providing a high standard of customer service.

The following contracts are available:

- Permanent contract - 60 hours per month minimum, availability required Friday evening to Sunday inclusive.
- Permanent contract - 80 hours per month minimum, availability required Monday to Friday inclusive.
- Fixed
- Term contract (3 months) - 60 hours per month minimum, availability required Friday evening to Sunday inclusive.
- Permanent contract (3 months)
- 80 hours per month minimum, availability required Monday to Friday inclusive.

**Interview and training**

Group interviews will take place in the **week commencing 03/06/2024 2024**.

If successful, July will be a training month and your full contractual hours of either 60 or 80 per month will begin from August.