Steward Event Administrator

5 months ago


London, United Kingdom Arsenal FC Full time

We are looking for a **Steward Event Administrator **to support the Steward Manager in the delivery of the day-to-day management of the casual stewarding workforce.

**Who we are**

We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

**Your day-to-day**
- Undertaking the deployment of the steward workforce on all events held at Emirates Stadium and other club sites using in-house software packages.
- Ensuring all post event steward payments are calculated and associated documents processed in a timely manner.
- Maintaining and updating the steward database.
- Conducting regular market research into competitive prices for all steward equipment.
- Attending weekly operational meetings with the Meeting and Events team.
- Assisting at Steward recruitment and training events when required.
- Managing the Steward room and office to ensure all equipment, supplies and provisions are match ready, driving process improvements by adopting new technology.
- Re-deploying event stewards as required to ensure staffing levels are maintained for the event.
- Identifying deficiencies, feedback to the Steward Manager any concerns.
- Adopting a roaming role during the event to identify areas of concern (e.g., uniform, steward behaviour) and action as appropriate, providing support and responding to incidents as directed by the Senior Event Safety & Operations Manager and Steward Manager as required.
- Contributing to the production of the Event Day briefing packs.

**What we are looking for**
- Experience of working a major sporting event in an organisational role.
- Ability to coordinate events or meetings involving large numbers of people.
- Excellent organisation skills, including the proven ability to manage a fast-paced and varied workload, will display attention to detail.
- Experience of deploying large numbers of staff in a complex environment with a casual workforce.
- Administration experience within a fast paced environment.
- Ability to communicate with a broad range of internal and external customers, adapting style and approach as and when required.
- Flexible approach to work with a passion for high volume and fast paced operational environment and a proven commitment to teamwork.

**Why choose us**

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

- An exciting reward and recognition scheme
- Generous holiday allowance which increases with your length of service
- Great internal learning and development programmes
- A competitive health and wellbeing benefits package
- A leading Employee Assistance Programme Great discounts with some of our Partners

**Arsenal for Everyone**

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

**_Disability Confident Leader_


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