Festival Steward

4 months ago


London, United Kingdom SAFECROWDS Limited Full time

We are recruiting for Festival Stewards to join our team We have a large number of festivals and events planned in for the summer so there is lots to get involved in.

**RESPONSIBILTIES**
- Be the first point of call for answering customer questions and helping direct customers within the event.
- Help manage the flow of customers at entry and exit points, particularly at the start and end of an event.
- Handle customer inquiries and concerns in a courteous and professional manner.
- Ensure compliance with event rules and regulations, including no-smoking areas and no-entry zones.
- Consistently uphold the highest standards of customer service and safety.
- Report incidents promptly to supervisors and security team, and write incident reports as necessary.
- Work with other stewards, security team, and relevant staff to address safety concerns promptly.

**BEHAVIOURS**
- You are able to work independently or as a team, coordinating with other security staff and event management.
- You are able to remain calm and adapt when working in high-pressure situations.
- You have a strong sense of responsibility and integrity, and you conduct yourself professionally at all times.
- You are able to communicate effectively, both verbally and in writing, with other security staff, clients and their customers.

**REQUIREMENTS**

Level 2 Certificate in Spectator Safety would be beneficial.

**Job Type**: Part-time

Pay: £12.00 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Flexitime
- Night shift
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



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