Customer Care Advisor
5 months ago
So Energy was created in 2015 because we know there’s never a good reason to have a bad experience with your energy provider. Since then our renewable energy business has grown rapidly, with over 300,000 customers and 300+ So Energist and we aren’t done. Our next goal is to supply renewable energy to 1 million UK customers by the end of 2026 and we are going to succeed in that mission by leveraging technology, remaining customer-centric and hiring people with a passion for sustainability.
**If you're thinking of joining us then your timing couldn't be more perfect. In late 2021 So Energy joined forces with ESB Energy to become the UK’s next big green energy supplier.**
Our People - So Energists
Whether you are helping our customers gain energy independence through solar panelling and EV charges or delivering best-in-class customer service to one of our renewable energy customers there are six things all So Energists have in common, our Values:
**Clear**
**Honest**
**Ambitious**
**Inquisitive**
**Caring**
**Sustainable**
**Who are we looking for?**
**Requirements**:
**The Process**
- Click Apply; You know you want to.
- Complete our online Assessment. The Assessment will take about 30 mins to complete.
- Attend a Virtual Customer Care selection day: This is a one-day event held in over Teams where we get to know more about you and you get to learn all about us.
**Benefits**
- A salary of £25,500 plus up to 10% performance-related bonus
- 25 days holiday, plus bank holidays, and an extra day holiday for your birthday
- Regular Socials
- Work three days from home after your probation period (download speed of 20mbps and upload speed of 11mbps required)
- Great reward and recognition
- Join a unique culture that embraces peoples ideas and fosters collaboration across the business
- Use of the Hastee platform to access some of your pay in a pinch
- Enhanced Maternity and Paternity leave
- Access to Perkbox+ including the Wellness Hub
- Life assurance 4x base salary
At So Energy, our employees are just as important to us as our customers. We will provide training and support your development throughout your career. We want our Customer Care Advisors to be leading the teams in the future as we both grow together.
Working hours: 08:30 - 5:30PM, Monday - Friday.
**Our Customer Care Advisors are curious investigators, problem solvers and good listeners. Are you? Do you like the way it feels when you help others?**
If you are interested in finding out more please apply, make sure to complete all the questions to the best of your ability and attached an up to date version of your CV.
Good luck
-
Customer Care Advisor
5 months ago
London, United Kingdom Linnaeus Full timeAre people, pets and positivity your thing? If so, we would love you to join our fantastic team across our 3 veterinary clinics in SW London as our new friendly Customer Care Advisor. **What will my role be?** Customer Care Advisor **Where will I be working?** You may be required to work at any of our 3 great veterinary clinics based in the following...
-
Customer Care Advisor
1 month ago
London Borough of Hammersmith and Fulham, United Kingdom HAYS Full timeCustomer Care Advisor job, hybrid working, Chelsea, Luxury Retail Head Office £24,000 Your new companyA fantastic new opportunity is available working for an online retail business between Hammersmith and Chelsea for a Customer Care Advisor to join their fun and likely team. The business are well-established brand, part of a wider group with a number of...
-
Customer Care Advisor
5 months ago
London, United Kingdom HeliosX Full time**We are HeliosX.** A group of health tech companies on an ambitious mission to change the way healthcare is delivered. We believe everyone should have access to high-quality, affordable healthcare to help them live healthier, longer, and happier lives. HeliosX's vertically integrated clinical and pharmacy platform powers a personalised, end-to-end...
-
Platform Support Advisor
5 months ago
London, United Kingdom Resident Advisor Full timeFounded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a...
-
Customer Service Assistant
5 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Assistant
6 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Care Advisor
5 months ago
London, United Kingdom The Bread Factory Full timeWho are we? The Bread Factory is a Food Manufacturing bakery dedicated to making deliciously crafted bread, cakes and pastries. We are proud to craft products for our GAIL’s bakeries, neighbourhood grocery stores, restaurants and more! As our teams grow, we are on the lookout for our next Customer Care Advisor on a fixed term contract with the view to...
-
Customer Care Resolutions Advisor
5 months ago
London, United Kingdom So Energy Full timeLondon, Hybrid £30,450 per year **️ OUR PERKS**: **Empowering you to be your most authentic self**: - 25 Holiday Days + your local bank holidays - 1 Birthday day - it only happens once a year! - 3 So Giving Days - spend these days giving back to your chosen cause - Religious Celebrations Leave - Access to 100s of discounts at Perkbox - Mental...
-
Customer Care Advisor
5 months ago
London, United Kingdom The Bread Factory Full timeThe Bread Factory is a Food Manufacturing bakery dedicated to making deliciously crafted bread, cakes and pastries. We are proud to craft products for our GAIL’s bakeries, neighbourhood grocery stores, restaurants and more! As our teams grow, we are on the lookout for our next Customer Care Advisor on a 3 month fixed term contract based at our site in...
-
Customer Care Advisor
5 months ago
London, United Kingdom The Bread Factory Full timeThe Bread Factory is a Food Manufacturing bakery that makes deliciously crafted bread, cakes, and pastries. We are proud to craft products for our GAIL’s bakeries, neighborhood grocery stores, restaurants, and more! As our teams grow, we are looking for our next **Customer Care Advisor **on a 3-month temp contract (with the potential to become permanent)...
-
Customer Care Resolutions Advisor
5 months ago
London, United Kingdom So Energy Full timeUK, London (Hybrid) £30,450 per year **️ Our Perks**: Values-driven culture - we’re really proud of our culture. **Drive your own experience**: - Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can **Empowering you to be your most authentic self**: - 25 Holiday Days + your...
-
Service Advisor
4 weeks ago
London, Greater London, United Kingdom Sytner Full timeAbout the roleWe are seeking a skilled Service Advisor to provide exceptional customer care and be the vital link between our customers and the workshop at Mercedes-Benz of Colindale.As a Service Advisor, you will inform and consult on vehicle servicing, keeping customers up to date at every stage while answering any questions or queries they may have.You...
-
Customer Care Advisor
5 months ago
London, United Kingdom The Fold Full timeWe are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example - never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business: **About the role**: Customer Care Advisor reporting into the Junior Customer Care Manager. The role is 40 hours...
-
Customer Advisors
5 months ago
London, United Kingdom Jones Bootmaker Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisors
5 months ago
London, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisor
5 months ago
London, United Kingdom Jones Bootmaker Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Advisor
5 months ago
London, United Kingdom Jones Bootmaker Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Fenchurch St, London on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...
-
Leaving Care Personal Advisor
1 month ago
London, United Kingdom Service Care Solutions - Social Work Full timeLeaving Care Personal Advisor Service care Solution are currently recruiting for a Leaving Care Personal Advisor in Westminster The Leaving Care Personal Advisor will support care leavers make a successful transition to adulthood. Pay rate - £20.59 per hour / £25.61 ltd (umbrella) Main Responsibilities As a Leaving Care Personal Advisor, you will be...
-
Customer Support Advisor
5 months ago
London, United Kingdom The Maine Group Full time**Customer Support Advisor** **12 Month FTC, Full Time** **Starting at £24,592, pay increase after 6 months probationary period** **Hybrid - 2 Days London Office Based** We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter Care Advisor you will contacted through various streams by...
-
Customer Care Advisor
6 months ago
London, United Kingdom The Fold London Full timeFull time 40 hours - Hybrid working - 3 days in the office & 2 days from home **ABOUT THE FOLD**: The Fold is a British direct to consumer e-commerce womenswear brand with international reach and a loyal community of professional women. Our collection defines 24/7 dressing through versatile pieces that are designed to create a clean, modern aesthetic. A...