Customer Support Advisor
5 months ago
**Customer Support Advisor**
**12 Month FTC, Full Time**
**Starting at £24,592, pay increase after 6 months probationary period**
**Hybrid - 2 Days London Office Based**
We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter Care Advisor you will contacted through various streams by supporters/members and you must act as first point of contact, supplying first grade customer service
Key duties and responsibilities:
- Effectively pass long queries to relevant teams and signpost where appropriate.
- Encourage customers to take advantage of our supporting and professional memberships.
- Use company knowledge and deliver briefings to advise customers on an array of topics.
- Prioritise tasks based on the agreed Contact Centre Service Level Agreements.
- Help to develop and support the training of new members to the team using the contact centre systems and relevant software.
- Request information and support from other teams when information is needed regarding events, campaigns and other DUK activities.
Skills and experience required:
- Excellent communication skills both via phone and in person.
- Proficient in using Microsoft Office packages.
- Organisational skills and adaptability when completing tasks under pressure.
- Demonstrate empathy towards our customers across all channels of communication.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,500.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London
Reference ID: LB/CSF/1605
-
Platform Support Advisor
5 months ago
London, United Kingdom Resident Advisor Full timeFounded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a...
-
Customer Service Advisor
3 weeks ago
London, Greater London, United Kingdom Support Office Full timeRole OverviewWe are seeking a highly motivated and organized Customer Service Advisor to join our Support Office team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesMonitor and maintain a high level of cleanliness and presentation in our restaurant areas.Ensure...
-
Customer Service Assistant
5 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Assistant
6 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Graduate Project Full timeRole OverviewOur client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Graduate Project Full timeRole Overview Our client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Graduate Project Full timeRole OverviewOur client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Graduate Project Full timeRole OverviewOur client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Graduate Project Full timeRole OverviewOur client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
5 days ago
London, United Kingdom The Graduate Project Full timeJob Description Role Overview Our client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate...
-
Customer Support Advisor
2 months ago
City of London, United Kingdom CV-Library Full timeCustomer Support Advisor Salary £28,000 - £30,000 Based in Farringdon Office Based Role - 9am - 5pm A global high end office furniture manufacturer is looking for a Customer Support Advisor to join their UK office in Farringdon. You will be responsible for looking after customer orders, providing mockups, project support and dealing with...
-
Customer Support Advisor
5 months ago
London, United Kingdom Ventures Lab Full time**About The Company** At Ventures Lab, we are market leading sports betting and gaming group operating in the online sector. With over 400 employees internationally and a strong presence in the iGaming and Fintech sectors, we provide a rich portfolio of products and services including iGaming verticals, electronic payments, and managed services for customer...
-
Customer Support Advisor
2 weeks ago
London, UK, UK, United Kingdom The Graduate Project Full timeRole OverviewOur client is looking for a dedicated Customer Support Advisor to join their dynamic customer service team. The Customer Support Advisor will be the first point of contact for customers, offering assistance across various channels including phone, email, live chat, and social media platforms. The ideal candidate is passionate about delivering...
-
Customer Support Advisor
5 months ago
London, United Kingdom Asite Full time**Position**: Customer Support Advisor **Location**: London, UK We at Asite are looking to fill key roles to join our team to support our delivery in the London team. We are looking for highly motivated individuals with an understanding of Cloud-based and Software as a Service solutions to join our Customer Success department. As a Client Support Advisor...
-
Customer Advisor
5 months ago
London, United Kingdom Jones Bootmaker Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Fenchurch St, London on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...
-
Customer Support Advisor
5 months ago
London, United Kingdom LloydsPharmacy Online Doctor Full time**Role Purpose** LloydsPharmacy Online Doctor have an exciting opportunity for a passionate Customer Support Advisor to join our incredible team. You will be the voice of our customer and provide the best service to them via calls and messages with the aim of resolving any queries they may have. Whilst working with us, you will receive coaching, support, a...
-
Part Time
5 months ago
London, United Kingdom The Maine Group Full time**Part Time - Customer Support Advisor** **12 Month FTC** **Part Time - Option to do either 21 or 28 hours per week.** **Starting on £14,500 - £19,500, pay increase after 6 months probationary period** **Hybrid - 2 Days London Office Based** We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter...
-
Customer Service Advisor
5 months ago
London, United Kingdom NFP People Limited Full timeCustomer Service Advisor We are looking for an experienced Customer Service Advisor to join a team at an organisation making a real difference to women's lives. Position: Customer Service Advisor Location: Wood Lane, London / Hybrid Hours: 1 full time 35 hours per week, x 1 part-time variable Contract: Permanent **Salary**: £26,425 per annum About...
-
Customer Service Advisor
6 months ago
London, United Kingdom Netbox Recruitment Full timeCustomer Service Advisor **Salary**: £22,000-£25,000 Location Orpington Hours: Monday - Thursday 8:45am-5:30pm Friday 8:45am - 5pm My exclusive client based in Orpington is looking to recruit a Customer Service Advisor into their Customer Success Team. You will be joining a well-developed company where retention is so high people haven't left for over...
-
Customer Advisor
5 months ago
London, United Kingdom Jones Bootmaker Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...