Client Success Executive

7 months ago


Newry, United Kingdom INFOFORTE Full time

**Client Success Executive - REMOTE IN NORTHERN IRELAND, 25 hrs per week + Bonuses**

**MUST BE BASED IN NORTHERN IRELAND**

INFOFORTE is an award wining software development & consultancy company. This is a pivotal customer facing role within a software products promotion environment. You shall promote our products, assist with on-boarding new clients, along with helping existing clients to get the most from our products. Full training will be given.

**What type of person would this role suit?**

You could be a graduate seeking your 1st job, or seeking valuable work experience during a gap year, or perhaps you are interested in exploring different industries. You are confident and self motivated, and seeking a rewarding parttime role whilst enjoying the benefits of remote working, high uncapped earnings potential, along with the possibility of fantastic career progression within the IT industry.

**NB - You can NOT currently be in fulltime education**

**What can you expect?**

We are a family business that puts a high value on employee happiness. You can expect a warm welcome and flexible hours, along with remote and hybrid ways of working.

**Uncapped Bonus Scheme**

**Responsibilities**
- Calling and speaking to existing and potential new clients on the phone / video call.
- Meeting existing and potential new clients and speaking with them face to face.
- Promoting our products to potential new customers.
- Onboarding customers to software products, this means registering their details on certain IT systems, and then giving them a welcome call.

**Skills and Qualifications**

Essential Skills / Criteria
- Willing to learn and be flexible and adaptable.
- Ability to listen, and the ability to speak clearly in a professional confident manner.
- Fluent written and spoken English
- MUST BE BASED IN NORTHERN IRELAND
- Must be eligible for JobStart program, see " additional information" below

Desirable Skills
- Advanced computer skills.
- Previous experience in a client / customer facing environment.
- Training in selling skills and / or customer relationship management.
- Qualifications in English.
- Experience of public speaking or tele-sales.
- University Degree or equivalent

**Must be eligible for JobStart program, see " further information" below**

**Further Information**

The Employer is: INFOFORTE. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. Work Time: Flexible within Monday to Friday 09:00 - 17:00. Salary: 16/17 £5.28, 18/20yrs £7.49, 21/22yrs £10.18, 23/24yrs £10.42 per hour

**IMPORTANT - Application Information - Vacancy ID : 1605001**

JOBSTART Program - If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are currently unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

**Job Types**: Part-time, Fixed term contract, Temp to perm, Apprenticeship, Graduate, Internship
Contract length: 9 months
Part-time hours: 25 per week

**Salary**: From £260.50 per week

**Benefits**:

- Flexitime
- Referral programme
- Sick pay
- Work from home

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme
- Performance bonus

Application question(s):

- Are you based in Northern Ireland ?

Work Location: Hybrid remote in Newry, BT35 8QT

Reference ID: 1605001


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