Key Team Administrative Assistant

4 weeks ago


Prestatyn, United Kingdom Betsi Cadwaladr University Health Board Full time

KeyTeam Assistant

Healthy Prestatyn/Rhuddlan Iach

Betsi Cadwaladr University Health Board is delighted to be able to advertise for a KeyTeam Assistant within our Primary Care Practice, Healthy Prestatyn / Rhuddlan Iach. You’ll be based in our newly opened Health Centre within the centre of Prestatyn.

The practice offers primary care services to a practice population of approximately 20,000 patients. You will be an integral member of the practice team, working alongside our multi-disciplinary team of Health Care professionals. You will be expected to provide a comprehensive and high quality administrative service for the service including scanning and filing documents, arranging appointments, auditing and maintaining patient records in accordance with Health Board policies.

You will be working in a challenging environment that undergoes constant changes and you will need to exercise judgement and use a combination of skills to deal with day-to-day issues.

You will be expected to demonstrate a sensitive and caring attitude that is client-focused and maintain a calm and organised approach when working under pressure.

To be responsible for undertaking a wide range of administrative duties which include booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Key Team, liaising with multidisciplinary team members, other health professionals and staff with the practice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



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