Skincare Specialist Bicester Village
5 months ago
**Who are we?**
We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 45 countries, we believe in ‘truth in beauty.
**Why work for ELEMIS?**
- Competitive salaries - We are a Real Living Wage Employer
- Competitive commission and incentives
- Annual leave starting at 30 days inclusive of bank holidays and increases with service (pro-rated for part-time employees)
- Auto-enrolment pension scheme
- Cycle to Work Scheme
- Season Ticket Loans
- Employee Referral Scheme - Monetary Awards
- Long Service Recognition - Monetary Awards
- Milestone Birthday Gifts
- Generous product and spa discount
- Ongoing brand education and product training
- Opportunities for progression
- Wellbeing initiatives
- Access to our Employee Assistance Programme offering free, independent, and confidential counselling and support, 24 hours a day, 7 days a week.
- Most importantly our fantastic culture
**Standard Responsibilities**:
To work as a team with other individuals and colleagues in the Company and within the store, sharing knowledge when appropriate, helping colleagues, and promoting a spirit of mutual respect and support. Understand and abide by Company and departmental rules, policies, and procedures for both Elemis and the store. To carry out other duties as so requested by management from the time to time.
**Key Responsibilities**:
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (_therapists only_).
- To achieve CRM monthly targets in recruitment of new ELEMIS clients and ensure teams KPI’s are met.
- To ensure the wellbeing of the team is positive and supported.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
**Standard Responsibilities**:
- To work as a team with other individuals and colleagues in the Company and within the store, sharing knowledge when appropriate, helping colleagues and promoting a spirit of mutual respect and support. Understand and abide by Company and departmental rules, policies and procedures for both Elemis and store. To carry out other duties as so requested by management at time to time.
**Qualifications**:
- Beauty Therapy qualification to NVQ level 2 or equivalent
- CIDESCO certificate is highly desirable
- Good level and standard of UK/European education or equivalent
**Previous Experience and Knowledge**:
- Experience within a similar retail/store role and industry Proven sales record Practical work experience in conducting treatments Previous experience working with a professional brand Elemis treatment and product knowledge* Knowledge of the Elemis Company philosophy*
- **Training provided**_
Elemis is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive-minded people who share our core values and our commitment to sustainability.
Office Use: _beauty skincare beauty therapist skincare specialist beauty consultant skin specialist beauty counter beautician massage therapist beauty salon aesthetic therapist #IND1_
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Bicester, OX26 6WD: reliably commute or plan to relocate before starting work (r
-
Concierge - Bicester Village
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge is responsible for delivering exceptional guest experiences, anticipating and responding to their needs, and providing insightful information about the Village's retail offer and tourist attractions.Key Responsibilities:Welcome guests at key touch-points...
-
Concierge - Bicester Village
1 month ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge is responsible for delivering exceptional guest experiences, anticipating and responding to their needs, and providing insightful information about the Village's retail offer and tourist attractions.Key Responsibilities:Welcome guests at key touch-points...
-
Concierge - Bicester Village
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guest's aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver exceptional standards in service and hospitality, across two locations, which surpass our guests' aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver exceptional standards in service and hospitality, across two locations, which surpass our guests' aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village
1 month ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guest's aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village
1 month ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guest's aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village Ambassador
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guests' aspirations, making it special right from the start and doing their utmost to make all...
-
Sales Associate
3 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeAbout the RoleWe are seeking a Sales Associate to join our team at Bicester Village. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a memorable retail experience for our customers.Key ResponsibilitiesProvide the highest level of customer service, ensuring...
-
Skincare Specialist Bicester Village
5 months ago
Bicester, United Kingdom Elemis Full timeAs our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that...
-
Skincare Specialist Bicester Village
5 months ago
Bicester, United Kingdom Elemis Full timeAs our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that...
-
Senior Business Development Manager
1 week ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior Business Development Manager - Emerging MarketsWe are seeking a highly skilled Senior Business Development Manager to join our team at Bicester Village. As a key member of our Emerging Markets team, you will be responsible for developing and growing the High Net Worth (HNW) market and driving Quality Footfall into Bicester Village.Key...
-
Retail Store Manager
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeOverviewAt Bicester Village, we are seeking a highly motivated and experienced Store Manager to lead our sales team and drive business growth.As a Store Manager, you will be responsible for motivating, supervising, and developing a dynamic sales team to achieve sales objectives and provide excellent customer service.Key ResponsibilitiesPoint of sale...
-
Senior Business Development Manager
2 weeks ago
Bicester, United Kingdom Bicester Village Full timeSenior Business Development Manager – Emerging Markets ¦ Bicester Village ¦ Permanent Full time Something Extraordinary Every Day™ We welcome applicants who have experience in markets such as: Americas, LATAM, Middle East, Turkey, India and Australia. As our Senior Business Development Manager – Emerging Markets you will develop and...
-
Creative Director
2 months ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior DesignerBicester VillagePermanent Full-timeAbout the RoleAs a Senior Designer at Bicester Village, you will be part of a dynamic team responsible for developing innovative and compelling visual and written content. You will work closely with the Content Manager to manage the creative process from concept to completion, ensuring alignment with brand...
-
Creative Director
2 months ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior DesignerBicester VillagePermanent Full-timeAbout the RoleAs a Senior Designer at Bicester Village, you will be part of a dynamic team responsible for developing innovative and compelling visual and written content. You will work closely with the Content Manager to manage the creative process from concept to completion, ensuring alignment with brand...
-
Senior Creative Director
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior Creative DirectorAt Bicester Village, we're seeking a Senior Creative Director to lead our creative team in developing innovative and compelling visual and written content. As a key member of our team, you'll work closely with designers, copywriters, and multimedia specialists to create engaging campaigns that drive growth and engagement.Key...
-
Ambassador of Exceptional Guest Experience
2 months ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: Guest Relations AmbassadorAbout the Role:We are seeking a highly skilled and experienced Guest Relations Ambassador to join our team at Bicester Village. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every visitor feels valued and cared for.Key...
-
Ambassador of Exceptional Guest Experience
2 months ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: Guest Relations AmbassadorAbout the Role:We are seeking a highly skilled and experienced Guest Relations Ambassador to join our team at Bicester Village. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every visitor feels valued and cared for.Key...
-
Client Advisor
3 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeOverviewBicester Village is seeking a highly skilled Client Advisor to deliver exceptional customer experiences and drive sales results in a fast-paced luxury retail environment.Key ResponsibilitiesThe ideal candidate will:Provide personalized service to clients, ensuring a unique and memorable experience.Meet and exceed sales targets through effective...