Skincare Specialist Bicester Village
6 months ago
**Who are we?**
We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 45 countries, we believe in ‘truth in beauty.
**Why work for ELEMIS?**
- Competitive salaries - We are a Real Living Wage Employer
- Competitive commission and incentives
- Annual leave starting at 30 days inclusive of bank holidays and increases with service (pro-rated for part-time employees)
- Auto-enrolment pension scheme
- Cycle to Work Scheme
- Season Ticket Loans
- Employee Referral Scheme - Monetary Awards
- Long Service Recognition - Monetary Awards
- Milestone Birthday Gifts
- Generous product and spa discount
- Ongoing brand education and product training
- Opportunities for progression
- Wellbeing initiatives
- Access to our Employee Assistance Programme offering free, independent, and confidential counselling and support, 24 hours a day, 7 days a week.
- Most importantly our fantastic culture
**Standard Responsibilities**:
To work as a team with other individuals and colleagues in the Company and within the store, sharing knowledge when appropriate, helping colleagues, and promoting a spirit of mutual respect and support. Understand and abide by Company and departmental rules, policies, and procedures for both Elemis and the store. To carry out other duties as so requested by management from the time to time.
**Key Responsibilities**:
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (_therapists only_).
- To achieve CRM monthly targets in recruitment of new ELEMIS clients and ensure teams KPI’s are met.
- To ensure the wellbeing of the team is positive and supported.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
**Standard Responsibilities**:
- To work as a team with other individuals and colleagues in the Company and within the store, sharing knowledge when appropriate, helping colleagues and promoting a spirit of mutual respect and support. Understand and abide by Company and departmental rules, policies and procedures for both Elemis and store. To carry out other duties as so requested by management at time to time.
**Qualifications**:
- Beauty Therapy qualification to NVQ level 2 or equivalent
- CIDESCO certificate is highly desirable
- Good level and standard of UK/European education or equivalent
**Previous Experience and Knowledge**:
- Experience within a similar retail/store role and industry Proven sales record Practical work experience in conducting treatments Previous experience working with a professional brand Elemis treatment and product knowledge* Knowledge of the Elemis Company philosophy*
- **Training provided**_
Elemis is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive-minded people who share our core values and our commitment to sustainability.
Office Use: _beauty skincare beauty therapist skincare specialist beauty consultant skin specialist beauty counter beautician massage therapist beauty salon aesthetic therapist #IND1_
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Bicester, OX26 6WD: reliably commute or plan to relocate before starting work (r
-
Bicester Village Retail Professional
8 hours ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeWhy Join Us?Bicester Village is a leading luxury shopping destination, offering a unique and exciting work environment. As a Client Advisor, you will have the opportunity to work with a diverse range of luxury brands, developing your knowledge and skills in a fast-paced and dynamic setting. Our company values innovation, creativity, and exceptional customer...
-
Concierge - Bicester Village
1 month ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guest's aspirations, making it special right from the start and doing their utmost to make all...
-
Concierge - Bicester Village Ambassador
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: ConciergeReports to: Senior ConciergeBased at: Bicester VillagePosition Summary:The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across two locations, which surpass our guests' aspirations, making it special right from the start and doing their utmost to make all...
-
Village Ambassador
1 week ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeAbout the Role:The Village Ambassador is a critical position at Bicester Village, where you will be responsible for delivering exceptional hospitality and service standards to our guests.Key Responsibilities:Welcome guests at key touch-points within the Village or at designated high-footfall locationsAnticipate and respond to the needs of visiting guests in...
-
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob SummaryWe are seeking a highly skilled Construction Project Manager to join our team at Bicester Village. As a Construction Project Manager, you will be responsible for delivering real estate projects to health and safety standards, programme requirements, budget requirements, and quality standards while mitigating risk and seeking opportunities for...
-
Skincare Specialist Bicester Village
6 months ago
Bicester, United Kingdom Elemis Full timeAs our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that...
-
Skincare Specialist Bicester Village
5 months ago
Bicester, United Kingdom Elemis Full timeAs our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that...
-
Senior Business Development Manager
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior Business Development Manager - Emerging MarketsWe are seeking a highly skilled Senior Business Development Manager to join our team at Bicester Village. As a key member of our Emerging Markets team, you will be responsible for developing and growing the High Net Worth (HNW) market and driving Quality Footfall into Bicester Village.Key...
-
Retail Store Manager
1 month ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeOverviewAt Bicester Village, we are seeking a highly motivated and experienced Store Manager to lead our sales team and drive business growth.As a Store Manager, you will be responsible for motivating, supervising, and developing a dynamic sales team to achieve sales objectives and provide excellent customer service.Key ResponsibilitiesPoint of sale...
-
Senior Business Development Manager
4 weeks ago
Bicester, United Kingdom Bicester Village Full timeSenior Business Development Manager – Emerging Markets ¦ Bicester Village ¦ Permanent Full time Something Extraordinary Every Day™ We welcome applicants who have experience in markets such as: Americas, LATAM, Middle East, Turkey, India and Australia. As our Senior Business Development Manager – Emerging Markets you will develop and...
-
Senior Creative Director
4 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior Creative DirectorAt Bicester Village, we're seeking a Senior Creative Director to lead our creative team in developing innovative and compelling visual and written content. As a key member of our team, you'll work closely with designers, copywriters, and multimedia specialists to create engaging campaigns that drive growth and engagement.Key...
-
Creative Director
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob OpportunitySenior DesignerAt Bicester Village, we are seeking an exceptional Senior Designer to lead our design team.This is a unique opportunity to work with a dynamic team of designers, copywriters, and multimedia specialists to develop innovative and compelling visual and written content.The successful candidate will have 3-5+ years of experience in a...
-
Creative Lead
2 months ago
Bicester, United Kingdom Bicester Village Full timeSenior Designer ¦ Bicester Village ¦ Permanent Full time Something Extraordinary Every Day™ As our Senior Designer, you will work with a dynamic team of designers, copywriter, and multimedia specialists to develop innovative and compelling visual and written content. Working closely with the Content Manager, this role involves managing the...
-
Guest Relations Ambassador
6 months ago
Bicester, United Kingdom Bicester Village Full time[Guest Relations Ambassador- Bicester Village- Permanent/Full Time] Something Extraordinary Every Day™ As our Guest Relations Ambassador, you will work in The Apartment supporting and assisting all events and VIP visits in Bicester Village. By representing Bicester Village as Hospitality Ambassador and ensuring all guests receive a 5-star...
-
Creative Director
2 days ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeSenior DesignerAt Bicester Village, we're seeking a Senior Designer to join our dynamic team. As a Senior Designer, you'll work closely with our Content Manager to develop innovative visual and written content that aligns with our brand strategy. Your role will involve managing the creative process from concept to completion, ensuring all content is...
-
Luxury Hospitality Specialist
2 days ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeKey ResponsibilitiesAs a Luxury Hospitality Specialist, you will be responsible for delivering exceptional guest experiences in The Apartment, supporting events and VIP visits, and promoting all services and Village activities.Key SkillsAbility to work in a fast-paced environment and maintain a high level of attention to detailExcellent communication and...
-
Senior Business Development Manager
2 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeEmerging Markets Growth OpportunityThis role requires experience in managing relationships with local agents, Destination Management Companies, and other relevant stakeholders. You will be responsible for developing and implementing strategies to drive growth in emerging markets, with a focus on North America, Latin America, and Australia.Main...
-
Innovative Creative Director
3 weeks ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeJob Title: Senior DesignerBicester Village is seeking a highly skilled Senior Designer to join our dynamic team. As a Senior Designer, you will be responsible for developing innovative visual and written content that aligns with our brand strategy.Key Responsibilities:Develop and execute creative strategies that align with our brand goals and identity;Lead...
-
Sales Associate
6 months ago
Bicester, United Kingdom Montblanc Full timeReference Code: 100759**Sales Associate - Bicester Village**: - Bicester, OXF, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and...
-
Personal Shopping Experience Specialist
2 days ago
Bicester, Oxfordshire, United Kingdom Bicester Village Full timeAs a Personal Shopping Experience Specialist, you will have the unique opportunity to work with high-end clients and create personalized shopping experiences that exceed their expectations. Our boutique in Bicester Village, Oxfordshire is seeking a skilled and experienced sales professional to join our team and contribute to our continued success.About the...