Customer Service Advisor

4 weeks ago


Waterlooville, United Kingdom HSDC Full time

HSDC are looking to recruit a personable and customer focused individual to the role of Customer Services Adviser at our South Downs Campus.
Hours: Permanent - Part Time 16.75 hours per week. Tuesday - Thursday 12:15 - 16:30 and Friday 12:00 - 16:00

**Salary**: Grade 3, Spine Point 9 (Fixed Point) £20,620.91 Actual Salary £9,335.14 pro rata

Some key responsibilities include:

- To undertake reception duties, including meeting, greeting and attending to the needs of all stakeholders, to ensure a superb customer service experience.
- Ensure customer service queries and issues are resolved to an exceptional standard both promptly and efficiently.
- Dealing with difficult and challenging situations, keeping a level head and following process at all times.

HSDC actively promotes equality, diversity and inclusion at all levels, including its employees, students and customers. Ensuring that we are always recruiting, retaining and promoting a diverse mix of colleagues allows us to have a workforce that is representative of our students and the local community. Therefore, providing us with access to a wide range of skills and experiences.

**Job Type**: Part-time

**Salary**: £9,335.14 per year



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