Guest Service Assistant

7 months ago


West Bromwich, United Kingdom Sure Hotels by Best Western Birmingham West Bromwich Full time

Our mission at **Sure Hotels by Best Western Birmingham West Bromwich **is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - you could be our next **Guest Service Assistant**

As part of our team you can enjoy the following benefits:

- Perkbox - monthly freebies, highstreet brand street discounts, flexible points to spend
- Free Onsite Parking
- Participate actively in initiatives to build a more inclusive and sustainable world
- Continuously learn and develop
- Complimentary meals whilst on duty
- Fantastic discounts at Vine Hotels
- Amazing discounts with Accor Properties
- including free stays
- £250 Refer a friend scheme
- £50 monthly Star Awards
- Progression Opportunities
- Incremental holiday entitlement

**As our Night Auditor you will**
- Able to assist front desk operations, including check in and out
- Prepare and Serve food to guests during service times
- Keep the hotel cleanliness to our high standards
- Handle any guest queries whilst on duty

**A little more information**:
We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

By joining us as a Guest Service Assistant you will become part of our friendly team.

To ensure you will be successful in your role you will need to possess,
- Minimum one years’ experience in a similar role in the hotel Industry
- Excellent communication, presentation & interpersonal skills - A strong team player
- Self-motivated and good organisational skill

**Salary**: £22,900.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Work Location: In person



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