Business Banking Account Opening

3 weeks ago


Edinburgh, United Kingdom Blue Arrow Full time

Are you a motivated and helpful person with a passion for providing exceptional customer service?

If the answer is yes, we have a perfect position for you

We are looking for Customer Service Advisors to work with one of the UK's largest banks based in Edinburgh, South Gyle Crescent, EH12 9ZA, for a company well known for putting their customers at the heart of everything they do.

So what's involved?

High level Business Banking role within our new support team.

You will be first point of contact for all business banking customer enquiries, think bank teller rather than call centre

Liaising with clients to obtain more information if needed.

High level attention to detail.

Escalate higher priority requests and queries to the relevant team, i.e Fraud Team, Anti Money Laundering Team & the Credit Risk Team

Work closely with a variety of stakeholders to manage expectations of the business

Pay Rate: £10.64 per hour

Contract: This will be an on-going contract with permanent opportunities available

Hours: Full time, 35 hours per week, Mon-Fri between 9am-5pm.

The sort of person we are looking for:

- You're a people person - working with your team to provide a really crucial service to millions of customers.
- Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.

There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.

**Benefits**:

- Full paid training
- Weekly pay
- Generous holidays with 28 days per year (Pro-Rata)
- Competitive pay rate/Overtime

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today


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