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Senior Service Advisor

4 weeks ago

Gillingham, United Kingdom Command Recruitment Full time

**Senior Service Advisor - C£35,000 +**

We are looking for a warm, caring person to start the customer's journey with ease and generate a memorable experience, leaving a customer 100% satisfied. Good progression prospects at this Main Dealership that can offer world-class training.

Maybe you are a current Service Advisor who is seeking the next step up? or someone with good Customer Service Skills who wants a new Career in Automotive.
- Help the Service Advisors and Manage the Team in the Service Managers absence
- Friendly first point of contact, receiving and booking customers' vehicles.
- Understanding customer's requirements and recording information accurately
- Have good listening skills and be a strong communicator.
- Have a can-do attitude.
- Enthusiastic and flexible
- Supporting others when necessary, training etc.
- Willingness to learn new skills.
- Remain calm under pressure.
- Liaise with the parts department.
- Preparing customer's paperwork in advance to create a smooth journey
**Working Days/ Hours & Benefits**
- Hours: - Monday to Friday 8-6pm
- Saturdays Mornings only1:3 or 1:2, half days 8.30am-12.30pm
- Remuneration: - Good Basic Salary of upto £28,000
- Plus Excellent Bonus's, Circa £7,000 pa(uncapped)
- Company paid Pension
- Starting : 25 days Holiday + Bank Holidays
- Main Dealership Brand Training,
- Good Benefits and Career Growth with a Leading Company

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