Patient Service Advisor

2 weeks ago

Gillingham, United Kingdom Medway NHS Foundation Trust Full time

**Division**: Planned Care

**Care Group**: Peri-operative & Critical Care

**Band**: 2

**Salary**: £20,270 - £21,318 per annum/pro rata

**Interview date**: Thursday 15th June 2023

**Please note the shift pattern for this role is**: Monday - Thursday 12:30-5pm and Friday 12-5pm

We are recruiting for an Patient Service Advisor who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The successful post holder will be expected to act as the first point of contact for our patients and relatives, dealing with enquiries over the telephone and face to face.

As a Patient Service Advisor you will be able to multi task during busy periods is essential, as is a friendly and helpful nature with the ability to adhere to Trust's strict confidentiality guidelines.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Ensure that all relevant case notes are available at the start of the clinic

Book in Patients for clinics held in allocated work area for each shift.

Confirm with Patient and update demographic information on relevant booking in system

Answer enquiries from either members of the public or staff, whether by telephone or in person

For outpatient clinics, update PAS system with RTT outcome and procedure codes for each patient

Book interpreters as required following Trust process

Make follow up appointments as required

To provide cover during periods of absence

  • Service Advisor

    3 weeks ago

    Gillingham, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to HitBasic salary upto £28,200 (& No Bonus's to TRY and hit)Prime LocationStable TeamGreat BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a motor trade...

  • Service Advisor

    4 weeks ago

    Gillingham, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to Hit Basic salary upto £28,200 (& No Bonus's to TRY and hit) Prime Location Stable Team Great BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a...

  • Service Advisor

    3 weeks ago

    Gillingham, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to HitBasic salary upto £28,200 (& No Bonus's to TRY and hit)Prime LocationStable TeamGreat BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a motor trade...

  • Service Advisor

    2 weeks ago

    Gillingham, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to HitBasic salary upto £28,200 (& No Bonus's to TRY and hit)Prime LocationStable TeamGreat BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a motor trade...

  • Service Advisor

    2 weeks ago

    Gillingham, Kent, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to Hit Basic salary upto £28,200 (& No Bonus's to TRY and hit) Prime Location Stable Team Great BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a...

  • Service Advisor

    5 days ago

    Gillingham, United Kingdom HCP INTERNATIONAL Full time

    We are assisting to find a **Service Advisor** to join a busy workshop based in **Gillingham, Kent**. We are looking for someone who has a natural flair for building relationships and able to handle challenging situations with confidence and ease. **What They Need in You** They are looking for a highly driven, professional and dynamic individual to join...

  • Community bladder and bowel nurse advisor

    1 week ago

    Gillingham, United Kingdom Medway Community Healthcare Full time

    Job summary Are you a first level registered nurse? Are you an autonomous practitioner, spealislising in bladder and bowel care management? If so, then we have the perfect job for you! Main duties of the job To work as an autonomous practitioner within the Bladder and Bowel team, working in partnership with community nursing. To assess,...

  • Patient Admin Supervisor in Vascular

    1 week ago

    Gillingham, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Admin Supervisor in the Vascular department. We are looking for an experienced Administrator who is enthusiastic, organised, dynamic, highly motivated and hardworking to join a busy, friendly and dedicated team. The Vascular service within East Kent is currently merging with Medway. This post will be based at...

  • Customer Service Advisor

    6 days ago

    Gillingham, United Kingdom MEMS Power Generation Full time

    **Title**: Customer Service Advisor **Location**: Gillingham, Kent **Salary**: £24,000-£28,000 per annum dependant on experience and chosen shift pattern **Duration**: Full Time, Permanent **Hours**:Various shift patterns available ǀ Monday - Friday or 4 days on then 4 days off **About us** MEMS Power Generation is one of the leading generator...

  • Patient Admin Supervisor in Vascular

    1 month ago

    Gillingham, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Admin Supervisor in the Vascular department. We are looking for an experienced Administrator who is enthusiastic, organised, dynamic, highly motivated and hardworking to join a busy, friendly and dedicated team. The Vascular service within East Kent is currently merging with Medway. This post will be based at...

  • 111 Service Advisor

    4 weeks ago

    Gillingham, United Kingdom SECamb Full time

    Applicant Requirements Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service. We need individuals who have the drive and passion to make a difference to peoples lives. You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good...

  • Mortgage Advisor

    1 month ago

    Gillingham, United Kingdom Countrywide HQ Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Gillingham, working in our well known Mann Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working...

  • Integrated Governance and Patient Safety Facilitator

    4 weeks ago

    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Integrated Governance andPatient Safety Facilitator **Division**: Corporate **Band**: 4 **Salary**: £25,147 - £27,596 per annum **Interview date**: Tuesday 4th July 2023 We are recruiting for an Integrated Governance andPatient Safety Facilitator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to...

  • Administration Services Officer

    1 month ago

    Gillingham, United Kingdom Medway Community Healthcare CIC Full time

    Are you a natural people person? - Do you have an eye for detail? - Do you have excellent communication skills? If you answered yes, we’ve got the perfect role for you! At Medway Community Healthcare we understand the vital role played by our care coordination centre. We are looking for confident individuals with good communication and customer service...

  • Administration Services Officer

    1 month ago

    Gillingham, United Kingdom Medway Community Healthcare CIC Full time

    Are you a natural people person? - Do you have an eye for detail? - Do you have excellent communication skills? If you answered yes, we’ve got the perfect role for you! At Medway Community Healthcare we understand the vital role played by our Care Coordination Centre. We are looking for confident individuals with good communication and customer service...

  • Senior Er Advisor

    1 month ago

    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    An exciting opportunity has arisen for someone looking to develop and progress their ER skills and experience. The Senior ER Advisor role will provide supervisory support to the ER Advisors, advising on complex ER issues and support the delivery of the ER caseload. Ensure effective communication with all members of the HR teams, cascading information as...

  • Sales Advisor

    1 month ago

    Gillingham, United Kingdom New Look Full time

    Sales Advisor - Permanent- Gillingham- 4 hours, 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the...

  • Sales Advisor

    6 days ago

    Gillingham, United Kingdom New Look Full time

    **SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 28/01/2023 **Permanent / Fixed Term**: Temporary **Store Location**: Gillingham **Contract variations available**: 8 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...

  • Intermediate Administration Services Officer

    4 weeks ago

    Gillingham, United Kingdom Medway Community Healthcare CIC Full time

    Are you an experienced administrator with excellent organisational skills and an eye for attention to detail? - Are you able to deal with confidential and sensitive information in a timely manner. If you answered yes, we’ve got the perfect role for you! We are looking for an enthusiastic and motivated senior administrator to work within our care...

  • Training Services Consultant

    2 weeks ago

    Gillingham, Kent, United Kingdom Command Recruitment Full time

    Service Advisor - Well Established CAR Dealership - NO UP SELLING TO BE DONE or TARGETS to Hit Basic salary upto £28,200 (& No Bonus's to TRY and hit) Great BrandsOur client is a part of an independent dealership group who represents many reputable Brands in the world. Our client is seeking a Service Advisor ideally from a motor trade background (not...