Senior Business Support Officer

2 months ago


Islington, United Kingdom Deekay Technical Full time

To supervise the day to day work allocation of the Business Support Officers ensuring the smooth running and delivery of administrative activities, as required.
- Management of business support staff, conducting quality conversations and contributing to the annual review of performance, as required.
- To support the duties of the business support team working within a framework and in accordance with statutory duties, ensuring procedures and deadlines are adhered to.
- In depth knowledge of the safeguarding and legislative processes supported by the Business Support Service with responsibility for promoting and safeguarding the welfare of service users and residents.
- To work in accordance with safeguarding and security procedures relative to the service area and promote the procedures to those who come in contact with the Business Support Service.
- To provide a comprehensive service supporting complex statutory and corporate meetings and decision-making processes in accordance with the service and departmental needs.
- Allocating and logging correspondence, updating templates, and circulating training material.
- To effectively respond to and resolve, in a timely and courteous manner, to a wide range of queries, including confidential and sensitive issues from members of the public, professionals, members, government officials and staff of other agencies and elsewhere in the authority in line with the council’s customer care standard.
- Provide a responsive reception service ensuring all duties and responsibilities relevant to the role are performed in line with the council’s customer care standard, as required.
- To assist in the delivery of projects under the guidance of the Business Support Management Team.
- To support the team and wider Business Support Service to ensure continuity of service delivery, working flexibly to meet changing needs and demands.
- Establishing and maintaining effective records management to ensure all performance information including process maps and data is appropriately stored.
- To maintain database systems, scanning technology and website pages/online forms relative to the service area.
- To analyse and provide statistical information, prepare reports and presentations as required.
- Attend performance meetings to drive service level and the performance of business support officers, to resolve issues, as required.
- To identify and raise issues relating to service delivery, policy and/or procedures. Where there is a particular cause for concern prepare reports.
- To assist in HR tasks including the collation and submission of staff finance and personnel records.
- Assist in the induction process and training of new staff in relation to procedure, legislation, and operated databases, as required by the Business Support Management Team.
- Support the business process for new starters, changes and leavers including ensuring remote working staff whereabouts information is up to date.
- Receive and respond to queries received by a range of contact points, logging information accurately and alerting staff and managers accordingly.
- As required by the service maintain accurate financial records, checking and processing invoices, payments, travel and adhoc expenses.
- To arrange and support meetings and other events for the relevant service area/s.

Rate: £21.60 Umbrella

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £21.60 per hour

Schedule:

- Monday to Friday

**Experience**:

- business support: 1 year (preferred)
- local authority: 1 year (preferred)

Work Location: In person



  • Islington, United Kingdom Deekay Technical Full time

    The Business Support Services is looking to recruit a full time experienced Senior Business Support Officer. The role requires someone to be extremely organised, able to work from the office 3 days a week and must posses excellent skills in using outlook, excel, word and MS Teams. The post is within the Children In Need Division supporting the leadership...


  • Islington, United Kingdom Deekay Technical Full time

    Background - To provide a broad-spectrum of general administrative support to a range of services across the council. - To supervise the day to day work allocation of the Business Support Officers ensuring the smooth running and delivery of administrative activities. - Management of business support staff, conducting quality conversations and contributing to...


  • Islington, United Kingdom Deekay Technical Full time

    Role will provide business administrator support for the Grounds Maintenance Service covering payroll, ordering stock and invoice payments. 21 hours per week Rate: £20.59 Umbrella **Job Types**: Part-time, Temporary contract Contract length: 6 months Pay: £20.59 per hour Expected hours: 21 per week Schedule: - Monday to Friday **Experience**: -...

  • CCTV Officer

    2 days ago


    Islington, Greater London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and experienced CCTV Officer to join our team at Hestia Housing Support. As a CCTV Officer, you will play a vital role in ensuring the safety and security of our residents and staff.Key ResponsibilitiesMonitor CCTV systems to detect and prevent potential security threatsProvide support and guidance to...

  • Intervention Officer

    13 hours ago


    Islington, Greater London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly skilled and dedicated Intervention Officer to join our team at Hestia Housing Support. As an Intervention Officer, you will play a crucial role in providing high-quality, person-centred support services to residents, promoting rehabilitation and compliance with statutory orders.Key ResponsibilitiesProvide tailored and...


  • Islington, Norfolk, United Kingdom Hestia Housing Support Full time

    About the RoleHestia Housing Support is seeking a dedicated and compassionate Night and Weekend Officer to join our team. As a Night and Weekend Officer, you will play a vital role in providing support services to residents, fostering a positive culture of respect, and promoting rehabilitation and compliance with statutory orders.Key ResponsibilitiesProvide...


  • Islington, Norfolk, United Kingdom Hestia Housing Support Full time

    About the RoleHestia Housing Support is seeking a dedicated and compassionate Night and Weekend Officer to join our team. As a Night and Weekend Officer, you will play a vital role in providing support services to residents, fostering a positive culture of respect, and promoting rehabilitation and compliance with statutory orders.Key ResponsibilitiesProvide...


  • Islington, United Kingdom Spencer Clarke Group Full time

    An exciting opportunity has arisen for a seasoned Senior Finance Officer to join a dynamic and well-regarded local authority. As the Senior Finance Officer, you will be instrumental in ensuring robust Financial Oversight, cost management, and revenue enhancement in a constantly evolving landscape, characterized by varying demands and priorities. You will act...

  • Admin Support Officer

    2 months ago


    Islington, United Kingdom Deekay Technical Full time

    To provide a broad-spectrum of administrative support to a range of services across the council. Facilitate the smooth running of administrative activities. To support the role of Deputy Business Support Manager and act as a point of contact for queries relative to the administrative functions from service users. - Process and distribute incoming/outgoing...


  • Islington, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews is currently looking for an experienced and dedicated Band 3 Senior Assistant Technician Officer to take on a new locum role. **Senior Assistant Technician Officer Pay Rate**:£13 - £15 per hour (assignment...


  • Islington, United Kingdom Hestia Housing Support Full time

    We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to...

  • Intervention Officer

    2 weeks ago


    Islington, United Kingdom Hestia Housing Support Full time

    Please Do Not DeleteA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.HIRING MANAGER - PLEASE COMPLETE SECTION IN REDWe are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive...

  • Intervention Officer

    2 weeks ago


    Islington, United Kingdom Hestia Housing Support Full time

    Please Do Not Delete HIRING MANAGER - PLEASE COMPLETE SECTION IN RED We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs...


  • Islington, United Kingdom Hestia Housing Support Full time

    We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to...


  • Islington, United Kingdom A.D.S Construction Personnel Ltd Full time

    Senior Quantity Surveyor , Islington, London Senior Quantity Surveyor opportunity with an expanding construction company in Islington, London. Our partner, a prominent construction consultancy working on behalf of contractors, are expanding due to continued success. This is with their Islington office, a modern, open plan space, where you will be...


  • Islington, United Kingdom A.D.S Construction Personnel Ltd Full time

    Senior Quantity Surveyor , Islington, LondonSenior Quantity Surveyor opportunity with an expanding construction company in Islington, London.Our partner, a prominent construction consultancy working on behalf of contractors, are expanding due to continued success.This is with their Islington office, a modern, open plan space, where you will be surrounded by...


  • Islington, Greater London, United Kingdom Futurebuild Recruitment Full time

    **Job Summary**Futurebuild Recruitment is seeking an experienced Office Manager to join our team. As an Office Manager, you will be responsible for ensuring the smooth operation of our office and providing administrative support to our team.**Key Responsibilities:****Risk Management**: Ensure that risk assessments are completed and issued to clients before...


  • Islington, United Kingdom Deekay Technical Full time

    An Administrative Support Officer is required to work alongside our Commercial Waste Team. This position will predominantly be responsible for dealing with the Pest Control service but will also perform the duties of the Commercial Waste Administrator. This role is Office Based and is Monday to Friday 9am to 5pm. Rate: £17.76 Umbrella **Job Types**:...


  • Islington, Greater London, United Kingdom Hestia Housing Support Full time

    Position OverviewJoin Hestia Housing Support. Make a meaningful impact.At Hestia, we are dedicated to fostering a more equitable, diverse, and inclusive environment. Our organization provides a range of essential services, including support for Domestic Abuse, Modern Slavery, Mental Health & Complex Needs, and Criminal Justice. We empower individuals to...

  • Admin Support Officer

    3 months ago


    Islington, United Kingdom Deekay Technical Full time

    Due to a change in service, a Support Officer is required on a temporary basis to assist with our Pest Control Service. Rate: £15.07 Umbrella **Job Types**: Full-time, Temporary contract Contract length: 3 months **Salary**: £15.07 per hour Schedule: - Monday to Friday **Experience**: - Administrative: 1 year (preferred) - local authority: 1 year...