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Post-graduate Medical Education

2 months ago

Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

To assist with reception and administrative duties in order to deliver a professional service to all staff and visitors to the education centre. - To be professional and courteous at all times, being welcoming and friendly. - To maintain a high standard of customer care to all visitors of the Education Centre and to be able to work in demanding situations and deal with confrontation in a professional manner. - To undertake all reception duties, telephone and general enquiries in a prompt, efficient and courteous manner.

Dealing with messages and queries accurately, efficiently and effectively. - Responsible for maintaining and co-ordinating an electronic room bookings system (BookWise) and using own initiative to prioritise booking request and to ensure optimal use of all rooms. - Collecting feedback data from Postgraduate courses and summarise using the trusts specialised Evaluator Software. - Using the trusts purchasing system, P2P, to order equipment and essentials for the education centres.
- Dealing with any audio-visual problems, escalating any unresolvable issues to the Reception Supervisor/PGME Technologist. Full training to be given.Liaise with Contractors regarding ordering and invoicing of hospitality and room hire.

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