Product Owner
5 days ago
**My client is looking for a Business Product Owner to**:
- Align with management to define and document the business vision and goals for the development of the Quote & Buy capabilities
- Works with Commercial teams and stakeholders to define and prioritize the product backlog
- Collaborate with IT Product Owners and Commercial "Centers of Excellence" to plan development, ensuring IT teams understand and support interdependencies, and escalate issues when necessary
- Serves as the "customer" proxy by understanding key customer objectives and strategy of the product
- Work cross-functionally to gather requirements, receive customer feedback, and to communicate priorities.
- Creates user stories and acceptance criteria in collaboration with the business systems analyst, ensuring stories’ clearly communicate customer/stakeholder needs to the IT development team
- Where appropriate, develops and presents business cases, ensuring the business value and priorities are aligned with customer needs and product and company strategy.
- Follows up on the return on investment against the original business case throughout the process and looks to improve previous deployments with a view to constant improvements in the digital user journey
- Participates in squad & scrum ceremonies; representing Commercial needs. Effectively contributes to the iteration planning, intake and backlog refinement, iteration review & retrospective.
- Actively mitigate roadblocks impacting successful team completion of release/sprint/business readiness goals
- Maximize business value and customer satisfaction through continued analysis of product and customer performance metrics
- Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product.
**Skills & Experience**:
- Experience in ownership & management of digital user experience within insurance or financial services
- Background in development of digital sales capabilities or expertise in sales tooling
- In-depth knowledge of agile process and principles
- Understanding of business value around feature/functions
- Ability to navigate a large corporate, matrix environment
- Outstanding communication, presentation, and leadership skills
- Sharp analytical and problem-solving skills
- A pragmatic approach and ability to effectively manage conflicting stakeholder needs, saying 'no’ as and when appropriate
- Experience owning and driving a product backlog
- Hands-on and results driven mind set
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