Hire Controller, Manchester

2 weeks ago

Manchester, United Kingdom Boels Rental Full time

**What Will You Be Doing?**

This is what you can expect on a working day as a Hire Controller in Manchester: In the morning, you and your colleagues start up the branch. Throughout the day, customers walk into the branch, needing your advice and guidance on the machines that they need for their projects. This can vary from an excavator to a drill. This is a very busy branch with many customers who you will be supporting. The telephone rings with a new orders and your inbox also gets filled up pretty quickly with requests from new and existing customers. You make the arrangements with the customers and then you make sure that all of the administration that is needed for the rental is done correctly.

A customer walks into your branch. They have rented several portable heaters and are bringing them back. You check them for damages and ensure that the rental contract has been correctly completed and that payment has been received. As a Hire Controller at our Manchester branch, you make sure that your customer does not have to wait too long and that they can move on quickly.

You love solving problems and making our customers happy In short, as a Hire Controller in Manchester, you have a versatile and varied job in which you will never become bored

**The Boels Family**

With over 7,000 colleagues, 750 branches in 18 countries, the Boels family business is one of Europe's leaders in machine and tool hire. Our values describe the way we work. Firstly, we are proactive. Together we get things done and go that extra mile. With our dedication, we deliver the best results. Secondly, we think and work as one company. We share our ideas and our ways of working. Are there problems? We solve them together Because together, we are one big orange family

The orange team in Manchester that you can be a part of consists of several enthusiastic colleagues in various fields. This depot is conveniently located in Manchester City Centre. Your working hours will be Monday to Friday, 0730hrs to 1700hrs.

**Your Profile**
- ‘Good geographical knowledge of the Greater Manchester area’ ‘An understanding that customer satisfaction is paramount’_: It's you, so you fit into our orange team in Manchester. To also become the best at Boels as a Hire Controller, you have to:

- Have excellent customer service skills coupled with tactful communication
- Display a friendly and courteous telephone manner.
- Be a strong team player, and enjoy working in a team.
- Be available to work full-time hours
- Be able to work in the depot (home-working or hybrid is not possible with this role)

**What Boels Offers**

If you come to work with Boels Rental in Manchester as a Hire Controller, then you do that for a good reason. We will value your skills and that is why you can expect from us:

- A competitive annual salary ranging from £22,988 to £27,044 plus quarterly performance based bonuses. The salary range represents the low and high end of the salary range for this position. Actual salary offered will vary depending on factors including but not limited to location, relevant skills/experience, relevant qualifications and performance
- 33 leave days of annual leave per year including official bank holidays.
- At Boels, we recognise the benefits that contributing to the community can have on our mental strength. This is why we also offer all our employees one additional day of leave per year (separate to the annual leave allowance) to spend supporting their local community, getting involved with a local charity, or boosting their mental strength.
- Enhanced Maternity & Paternity Pay
- Boels Rental recognises and honours our employees with quarterly and annual awards.

**Salary**: £22,988.00-£27,044.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Quarterly bonus

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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