Sales Coordinator

4 weeks ago

Hatfield, United Kingdom Ocado Group Full time

**About us**

Ocado is a technology-led, global software and robotics platform providing a unique end-to-end solution for customers on a global scale. As part of growing the Ocado business, we have recently announced a new mission to sell our unique ASRS (Automated Storage and Retrieval System) product set to customers across the globe.

**About the role**

There is an opportunity for a Sales Administrator to join the OIA (Ocado Intelligent Automation) team, ensuring that our Sales cycle is supported robustly, helping to drive the success of the overall OIA business.

**About you**
- Supporting the Sales Directors and Commercial Director by providing coordination and administrative support on all Sales activities, including required input from other departments
- Setting up and coordination of sales prospect visits to sites within the UK and abroad
- Tracking and providing feedback to the team on ongoing sales activities in the form of a weekly meeting, and management of any outstanding actions
- Ensuring that the CRM system (HubSpot) is kept up to date with all relevant activities; providing regular reporting and actively managing key stakeholder updates
- Act as the CRM administrator / super user and provide support to other users in the business as required
- Running and distributing departmental reports as instructed by the Commercial Director including monthly travel and expense reporting
- Assisting with general administration duties for the business
- Liaising with customers to ensure timely distribution and return of information (accounts, legal or other) required to support the sales cycle
- Acting as a key point of contact for clients, able to direct their inquiries quickly and professionally
- Providing timely and relevant feedback to ensure that the sales process continues to improve

**Note that this role may require the individual to travel on occasion, both within and outside of the UK, to support events, tradeshows and on site activities.**

**Skills & Experience**
- Excellent business, time management and coordinating skills
- Highly professional, articulate and comfortable dealing with senior level prospective clients and their teams
- Great attention to detail, whilst understanding the bigger picture
- Willing to learn fast and adapt
- Desire to take ownership of the administrative process end to end
- Ability to positively impact and influence colleagues and clients
- Excellent communication skills and stakeholder management skills
- Desire and determination to succeed as a team within a fast paced entrepreneurial environment
- Excellent written English, with the ability to review and proof-read documents
- Commercially minded and numerate with an understanding of sales cycle processes
- Experience working with CRMs (HubSpot desirable), as well as Excel / G Sheets
- Exposure to complex / technical environments, such as construction, automation or software development
- 2-3 years' experience in a sales / business development team environment within a similar role
- Exposure to cost/financial tracking

**What do I get in return?**

We’re in it together, we are proud of what we do, we can be even better

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