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Licensing and Enforcement Officer

4 months ago

Norwich, United Kingdom South Norfolk Council Full time

**Location**

Horizon Business Centre, Broadland Business Park, Peachman Way, Norwich, NR7 0WF

**Application Deadline**

Sunday, June 2, 2024

**Salary Band**

Band D £30,327 - £34,392

**Job Summary**

**Contract Hours**:17.6 hours per week

**In Licensing, where no two days are the same,**

**would Animal Licensing be the next challenge for you?**

**Role Snapshot**

An exciting opportunity has arisen for the right person to take on the delivery of a wide range of animal licensing activities. It is a specialist area of work and this role will develop your abilities to lead on Animal Licensing, on a day-to-day basis, in our busy Licensing team. This is a key role to help strengthen our Licensing team and One Team commitment to achieving high standards of service delivery, whilst supporting our licensed establishments in providing excellent welfare to animals in their care.

**What you could be part of**

Licensing has vital objectives and a purpose broad to protect the public and to ensure a fair and level business playing field for businesses. With our highly committed team we are planning to build on existing service strengths, drive high compliance through strong inspection and enforcement, and balance this with a business-friendly commercial approach. By promoting confidence amongst potential licensing applicants and holders, and maintaining a safe and healthy balance, we aim to encourage positive growth in businesses and opportunities for community life.

This is a great opportunity for the right professional to progress their career, and to play a key role in the One Team delivery of our licensing services across a wide range of animal establishments. You will be part of a busy team, working closely with a highly committed team of fellow professionals. You will be empowered to both make day-to-day decisions and manage your own caseload, with support on-hand from line management and team colleagues. If this challenge appeals to you and you’re keen to help us make a difference, then read on...

**What you’ll be doing**
- Enabling business-friendly regulatory advice and support
- Inspecting existing (and prospective) licensed premises and delivering compliance advice, warnings and also proportionate enforcement, where necessary
- Dealing with complaints regarding existing licensed premises
- Investigating unlicensed animal-related business activities
- Ensuring premises meet the minimum legal standards, whilst encouraging and securing improvements towards higher standards of animal welfare
- Playing a key role in development of a One Team approach for animal licensing and service delivery for the Food, Safety & Licensing Team.
- Taking action in line with the One Team enforcement policy, including drafting reports and making recommendations for further action, as well as obtaining and acting on legal advice, when required.
- Working with other stakeholders, such as Norfolk Trading Standards, Police, other local authorities and animal welfare organisations.

**You must have**
- Level 3 Award for Animal Licensing Inspectors (or be willing and have the capability to complete this essential qualification - enrolment on a suitable course and opportunity for study would be provided)
- Excellent people skills and be an effective verbal and written communicator, with the ability to work in sometimes challenging environments
- Demonstrable experience of investigating complaints, as well as providing support and advice to businesses
- Full Driving Licence

**What’s in it for you**

**Why Work For Us?**

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

**What Flexible and Agile Working Arrangements do we Offer?**

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

**What Roles Do the Councils Offer?**

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

**What Benefits do our Employees Receive?**

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

**What Employer Accreditations do we Hold?**

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our emp