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Civil Enforcement Officer

2 months ago

Norwich, Norfolk, United Kingdom Norwich Living Wage City Action Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Civil Enforcement Officer - Parking and Enforcement. As a key member of our team, you will be responsible for enforcing parking regulations and ensuring the smooth operation of our parking services.

Key Responsibilities
  • Enforce parking regulations and issue Penalty Charge Notices as necessary.
  • Patrol designated areas to monitor parking activity and identify potential issues.
  • Work closely with the public to provide information and guidance on parking regulations.
  • Collaborate with colleagues to share information and resources to ensure effective service delivery.
  • Contribute to the development and implementation of strategies to improve parking services and customer satisfaction.
  • Participate in training and professional development opportunities to enhance skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making skills.
  • Good administrative and data collection skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of parking regulations and laws.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to make a positive impact on our community.