Client Accounts Coordinator
2 months ago
**Role Overview**
**Key Responsibilities**
- Answering and solve queries from landlords, tenants, the other head office departments and our branches
- Processing terminations
- Processing payments of deposit returns to outgoing tenants.
- Managing daily payments to contractors and landlords including rent and credits
- Importing new deals and ensuring correct fees are collected from landlords
- Raising rent demands and allocating tenant receipts
- Spotting inconsistencies and recognising ‘red flags’ and take the appropriate actions
- Assisting with approval of bank details
- Being a team player and assisting the rest of the team with their daily processes as required
**Key Skills**
- Minimum of 1 year solid previous experience in a similar role
- Accurate IT skills and methodical approach
- Excellent written and verbal communication
- Preferably previous experience in lettings accounts but not essential - may suit someone with a banking background, evidence of good numerously skills are important
- Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
- Ability to process and organise workload quickly but accurately
- Customer Service experience
- Strong attention to detail
**Team Overview**
Working in our vibrant lettings head office at Richmond you’ll be sat amongst others, our tenancy progression, client services, property management and renewals team. The accounts team whilst hardworking and proactive, are equally friendly and sociable. We’ve created an environment that’s full of energy aiming for a good work/life balance.
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
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