Customers Service Manager Call Centre- £33,000

3 weeks ago


Home Meadow, United Kingdom Ashdown Group Full time

Customers Service Manager (call centre)
- £33,000 - home based

A highly successful, global business are looking for a Customer Services Manager (call centre) to join their growing team.The purpose of this Customer Service Manager role is to lead, motivate and support a team of Customer Service Execs to deliver a greatcustomer experience; ensuring the service delivered to our customers meets required quality and service levels.

Please note - this is a home based role - with quarterly travel to the office (fully expensed).The team run on a shift pattern and the hours for this role would be 2pm-10pm, Monday to Friday.

As the Customers Services Team Lead you will be responsible for the day-to-day supervision of a team of Customer Service advisors including work and attendance monitoring and ensuring appropriate measures are taken to resolve any issues on shift.

The salary on offer for this role is £33,000 plus benefits.



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