Operational Service Lead

3 weeks ago


Bebington, United Kingdom Wirral University Teaching Hospital NHS Foundation Trust Full time

The role of the Operational Service Manager is to ensure the smooth running of the Clatterbridge CDC, liaising with the clinical teams, and providing reports on the activity planned and delivered.

In conjunction with the CDC Clinical Lead the post holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.

The Operational Service Lead is responsible for ensuring the efficient and effective day-to-day running of the service delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing designated staff.

Reporting to the Directorate Manager, the post holder is a key member of the senior Directorate leadership team and will develop and implement service plans to secure the agreed objectives for the Division and make a positive contribution to delivery of health care across the local health community.

To ensure the efficient and effective day to day running of the service

To work with the Divisional team to support the strategic direction of the Division, including the production of Directorate Plans and Objectives.

To understand and manage the service budget and assist in ensuring the financial viability of the Directorate and constituent services. This includes optimising PbR and understanding ALL sources of the Directorate income.

To ensure that all activity and performance targets set out in the Directorate Contracts and Divisional performance reviews are met in full. This includes ensuring that staff at all levels, are aware of their role in achieving them.

You need to have excellent communication with stakeholders both internal and external to ensure the service meets the varying demands.

You will report to the Directorate Manager and liaise with them on a regular basis, escalating any issues and problems, and devising and implementing solutions.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see the attached Job Description & Person Specification for more information about the Operational Service Lead opportunity available with WUTH.



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