Ai Export Freight Clerk

A major UK & International freight forwarding organisation is looking to employ a driven and professional Air Freight Export clerk, to provide the complete air freight service to clients, managing the entire process from start to finish, including customs clearance.

ROLE: Air Freight Export Clerk

LOCATION: Heathrow

BASIC SALASRY: £27k to £35k

BENEFITS: Pension, Life assurance

HOURS: Monday to Friday 9am to 5:30pm.

ROLE: Complete the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs.

Generate accurate invoices to clients for all shipment related charges.

Obtain and communicate internally and externally all necessary information to ensure correct measures are in place and customer needs are met.

Manage customer issues and the ability to deal with minor issues, disputes, or complaints.

Ensure documentation is Up To Date, loaded correctly and make your Team Leader or Manager aware of any issues that may arise.

Proactively action duties on a daily basis, supporting the team during times of absence or holidays.

Attend customer meetings and identifying areas and services we can sell to our existing clients.

Liaise with the UK exporter all the way through to the delivery.

Arrange delivery of shipments with our transport team.

Assist with staff training, sharing knowledge within the team and continually improving processes.

Any other duties as required by management for the smooth and efficient operation of the department.

EXPERIENCE REQUIRED**:Must possess Air export freight forwarding experience and also a couple of years customs entry experience. You will have previous experience in a Senior Coordinator role preferably in freight forwarding.**

You will have a good working knowledge and an understanding of:
CDS, CHIEF & Sequoia

**Must possess Air export freight forwarding experience and also a couple of years customs entry experience.**

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£35,000.00 per year

**Benefits**:

- Company car
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Overtime

Work Location: In person

Reference ID: 2786