Ict First Line Service Desk Officer Schools

1 month ago


Wrexham, United Kingdom Wrexham County Borough Council Full time

**Description**:
ICT Schools First Line Service Desk Officer

G06 £26,421 - £27,803 per annum

Full Time - 37 hours per week

We are looking for a talented, creative and technically minded individual to join our expanding Schools ICT Support Service.

In order to maintain a high standard of support to our Schools, we are looking to appoint a full time role in our busy 1st line schools service desk.

You will be suitably experienced and qualified but importantly we’re looking for enthusiastic individuals who are comfortable managing their own time, able to effectively prioritise work and recognise the importance of achieving key performance indicators and objectives outlined in the Service Level Agreement.

Excellent problem-solving skills are essential in this technical post, you will also be a good communicator with excellent written and verbal communication skills and be confident in providing support to users with a range of technical skills and experience.

A Standard DBS is required for this position.

CLOSING DATE: 3rd March 2024

INTERVIEWS: 14th March 2024


  • Service Desk Officer

    1 month ago


    Wrexham, United Kingdom Glyndŵr University Full time

    Following a realignment of the way in which we deliver Information Services to Wrexham University's students and staff, an exciting opportunity has arisen for a Service Desk Officer. The Information Services Directorate provides Digital Developments & Solutions, IT Infrastructure and Cyber Security, and Service Delivery to provide high quality and...


  • Wrexham, United Kingdom Glyndŵr University Full time

    Reporting to the Service Desk Officer, the Service Desk Assistant (Casual) will provide a welcoming, responsive, and professional customer service within the library and provide administrative assistance to the Service Delivery team as required. You will be part of a friendly and proactive team, providing high quality front facing customer service within...

  • Exams & Admin Officer

    4 weeks ago


    Wrexham, United Kingdom Darland High School Full time

    Darland High School is a hidden gem in the picturesque village of Rossett in North East Wales. We are a mixed, English-language high school serving pupils aged 11-16 in the surrounding villages of Rossett, Marford, Gresford, Holt and Llay. Set in extensive beautiful grounds the school has 850 pupils on roll. Established in 1958, Darland High School became a...


  • Wrexham, Wales, United Kingdom Governors for Schools Full time

    Do you want to be inspired by the impact of education? Schools across Wrexham arelooking for skilled volunteers to support education by becoming school governors. Location Wrexham, LL11 1AY Expires Expires at anytime Full job description What will you be doing? Who are Governors for Schools? Governors for Schools operates across England and Wales to...


  • Wrexham, United Kingdom St Joseph's Secondary School, Wrexham Full time

    **Reporting** The School Receptionist & Office Administrator will report to the Assistant Headteacher with responsibility for Business Support. **Aims of Role** To act as the initial point of contact for incoming phone calls, visitors, parents and pupils with a professional, helpful and friendly approach that builds positive ongoing relationships. Be...


  • Wrexham, United Kingdom Wrexham County Borough Council Full time

    **Description**: G07 £26,845 - £28,371 per annum Internal Only 37 hours per week We are looking for an organised and flexible individual to join us in the ICT Service. The post holder will be responsible for procurement of ICT products and for ensuring accurate asset management of all corporate ICT Equipment and software, producing management reports as...


  • Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 299479**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Teaching Assistant

    2 weeks ago


    Wrexham, United Kingdom Ap Prentis Cyf Full time

    As a teaching assistant you would support teachers and help children with their educational and social development, both in and out of the classroom. Job roles will include: - Working within a secondary school full-time as a Teaching Assistant - Supporting pupils with additional learning needs (ALN) - Supporting pupils with their numeracy - Supporting...

  • Finance Officer

    4 weeks ago


    Wrexham, United Kingdom Wrexham County Borough Council Full time

    **Description**: WREXHAM COUNTY BOROUGH COUNCIL FINANCE & ICT DEPARTMENT Finance Officer G06 - £26,421 - £27,804 (FTE 1.00 - 37 Hours per week) Accountancy Permanent An opportunity has arisen within the Council’s Accountancy Team for a Finance Officer post. The post is generic and one of six that provide wide-ranging financial support across all...


  • Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    An exciting opportunity has arisen for an enthusiastic and motivated Band 6 Deputy Home First Co-Ordinator to join the multi-disciplinary Home First Team based in Wrexham on a temporary basis to cover Maternity Leave. Now is a great time to join the Home First Team, as we further expand and develop the service to allow more and more patients to be cared for...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Visitor Services Assistant Temp - Perm Delamere Forest £10.24ph 10am - 4:30pm Tuesday - Friday Visitor services assistant required to join an expanding team in a forestry organisation. Answering visitor queries about site facilities. **The Role**: - Act as first point of contact for visitors to the forest by staffing the Visitor Welcome information...

  • Line Chef

    5 days ago


    Wrexham, United Kingdom Marston’s Full time

    Overview Line Chef - The Poachers, Chirk - Weekly Pay - Up to £13 per hour We’re on the lookout for a Line Chef to join our team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where...

  • Line Chef

    2 days ago


    Wrexham, United Kingdom Marstons PLC Full time

    Line Chef - The Poachers, Chirk - Weekly Pay - Up to £13 per hourWe’re on the lookout for a Line Chef to join our team!It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests.Our kitchen is where it’s at: With your...


  • Wrexham, United Kingdom Wrexham County Borough Council Full time

    **Description**: WELFARE RIGHTS OFFICER G08 £29,439 - £32,020 2 posts - 12 Months Contract We have an exciting opportunity for two 12 Month Contracts to the post of Welfare Rights Officer, based within the Finance & ICT Department. The post will be located in the Lambpit Street office with significant home working. This is an opportunity to gain...


  • Wrexham, United Kingdom Reed Education Full time

    Reed Education are pleased to be recruiting for a School Administrator / Receptionist in partnership with a Wrexham based Primary School. Covering maternity leave, this role is starting in January 2023 and is expected to be until around December 2024 This is a full-time, term only role working in a busy and productive team who are at the front of all...

  • Recruitment Officer

    1 month ago


    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    Do you have a proactive approach with excellent organisational skills? We are looking for a Recruitment Officer to join the HMP Berwyn Health and Wellbeing team providing expert co-ordination to ensure the smooth running of the Health and Wellbeing team recruitment processes. This is an exciting opportunity to join the BCUHB Health & Wellbeing Team at HMP...

  • Probation Officer

    1 month ago


    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 339706**Salary**: - £31,582 - £39,821- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 4 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • First Contact Advisor

    4 weeks ago


    Wrexham, United Kingdom Wrexham County Borough Council Full time

    **Description**: First Contact Advisors Single Point of Access Team, Adult Social Care G04 £23,500 - £23,893 per annum 37 hrs per week - Job Share opportunity will be considered Welsh Essential The post will be located within the Single Point of Access Team, Adult Social Care Department, comprising of Social Workers, Occupational Therapists, Social...


  • Wrexham, Wales, United Kingdom Service Care Solutions Ltd Full time

    Secretary to Head of Service Wrexham Council are seeking a highly skilled and efficient Secretary to join their team of two Secretaries in providing excellent secretarial support to three Heads of Service. The Secretary to Head of Service will be responsible for managing communication between schools/wider WCBC colleagues and the Education and Early...


  • Wrexham, Wales, United Kingdom Service Care Solutions Ltd Full time

    Secretary to Head of Service Wrexham Council are seeking a highly skilled and efficient Secretary to join their team of two Secretaries in providing excellent secretarial support to three Heads of Service. The Secretary to Head of Service will be responsible for managing communication between schools/wider WCBC colleagues and the Education and Early...