In Store Operations Specialist

4 weeks ago


Grays, United Kingdom Victoria's Secret Full time

The Operations Specialist supports senior store leaders in driving & executing store operations that enables and drives sales growth. They support in leading & driving front & back of house operational functions; H&S, Delivery & Merchandise Flow, Loss Prevention, Maintenance & Cash Handling. They are responsible for developing plans/training associates to support & execute operational activities consistently.

Generalist/Non-Generalist:
Store volume will dictate if your role is more generalist or non-generalist therefore more specialised in certain operations of the store.

Key responsibilities
- Supports, executed & trains associates on all H&S initiatives including but not limited to; Training, Risk Assessments, Floor walks & Checks
- Leads delivery teams ensuring product availability is flawless and delivered in a timely manner
- Actively participates & leads stock activities such as PSS, Markdowns, Stockfile Adjustments, Stocktakes & Parcels are delivered to a high standard & are consistent
- Supports store SLT with all cash handling activities such as Expenses, Overs & Unders are maintained and investigated in a timely manner
- Supports & trains associates on Loss Prevention initiatives ensuring there is strong understanding of factors to shrink at all levels
- Supports with logging & follow up any maintenance work that is needed to ensure the store is kept to a high standard
- Supports senior leaders to ensure the store is audit compliant at all times through participating in Mastercheck & Check mate inspections
- Supports overall store by demonstrating & training all brand and store initiatives

Qualifications/Preferences
- Ideally has a minimum of 1 years experience within a customer service focused or store operations environment
- Exhibits an authentic desire to exceed the customer’s expectations -Proven ability to meet or exceed goals preferred
- Demonstrates a sense of urgency
- Has a healthy, competitive spirit, while maintaining a team focus -Is resilient and bounces back quickly from setbacks
- Pursues opportunities to take on more responsibility
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Demonstrates excellent store operational skills
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Key behaviours/Approach
- Ability to communicate effectively; both verbal and written
- Ability to form an effective and positive working relationships with other team members
- Ability to work in a team environment to achieve goals
- Have a genuine passion for retail
- Demonstrate genuine desire to provide excellent customer service -Ability to multitask with attention to detail
- Enthusiastic and positive attitude to work
- Strive towards our best place to work ethos

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Retail sales: 1 year (required)
- customer service: 1 year (required)

Work Location: One location


  • Warehouse Operative

    1 month ago


    Grays, United Kingdom Galaxy Insulation and Dry Lining Limited Full time

    **WAREHOUSE OPERATIVE** **GALAXY INSULATION AND DRY LINING LIMITED** **East London** **About Us** We have a fantastic opportunity for someone to join our business. We are a majority employee-owned business which enables us to retain our unique “people” culture. All of our employees become members of our Employee Trust and this provides the...


  • Grays, United Kingdom Commodore Kitchens Full time

    We have a new opportunity at Commodore Design and are looking for an Operations Support Administrator. **What you’ll be doing** Reporting to the Operations Manager you will provide administrative support and general assistance to the Planning, Procurement and Warehouse departments. You will raise & manage the day-to-day running of outsourced remedials,...

  • Assistant Manager

    2 days ago


    Grays, United Kingdom Foot Locker Full time

    Overview You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising,...

  • Estates Operative

    1 day ago


    Grays, United Kingdom USP College Full time

    **Salary**:£20,048 **Location**: Palmer’s campus, Grays, Essex **Hours**: 37 hours per week. 52 weeks a year **Contract**: Permanent **REF**: SR1257 **Main Duties**: - Manage the day-to-day operation of the reprographics department service. - To offer and help assist all staff with photocopying, scanning, and printing needs. - To ensure that all...


  • Grays, United Kingdom Kurt Geiger Full time

    We Are One At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace...


  • Grays, Essex, United Kingdom FOOT LOCKER Full time

    You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. Your performance will be measured by your...

  • Assistant Manager

    1 day ago


    Grays, Essex, United Kingdom FOOT LOCKER Full time

    Overview You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and...

  • Sales Manager

    3 weeks ago


    Grays, United Kingdom Next Full time

    SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 10:00 - 18:15; Wed 10:00 - 18:15; Thu 13:45 - 22:00; Fri 13:45 - 22:00; Sat 09:00 - 17:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately...


  • Grays, Essex, United Kingdom Goldstar Chefs Full time

    Welcome to GOLDSTAR CHEFS, the UK's main recruitment hub for Asian themed establishments for high calibre international hospitality professionals from around the world as well as within UK. GOOD NEWS IF APPLYING FROM OUTSIDE UK : For assurance and peace of mind we place you with stable and reliable Goldstar Chefs approved sponsor employers only . For BEST...


  • Grays, Essex, United Kingdom Goldstar Chefs Full time

    Welcome to GOLDSTAR CHEFS, the UK's main recruitment hub for Asian themed establishments for high calibre international hospitality professionals from around the world as well as within UK. GOOD NEWS IF APPLYING FROM OUTSIDE UK : For BEST salary awards, personal growth and long term job satisfaction choose to work for Goldstar Chefs accredited...


  • Grays, United Kingdom JAGER FREIGHT LTD Full time

    Jager Freight LTD has an exciting opportunity for a Warehouse Supervisor to become part of our team at an established warehouse based in Grays, Essex. - Has strong written and verbal communication skills - Has strong organizational skills, is solution-focused and reliable - Can work under pressure in a time-constrained environment - Has previous experience...

  • Sales Manager

    21 hours ago


    Grays, United Kingdom Bis Henderson Full time

    Location: Thurrock with hybrid working Salary: c£60,000 + car + bonus Summary: An experienced Sales Manager with a good knowledge of UK and European road freight operations is required to join the Essex based team of this well-established global logistics company. You will play a crucial role in driving revenue growth, fostering client relationships and...


  • Grays, Essex, United Kingdom Goldstar Chefs Full time

    Welcome to GOLDSTAR CHEFS, the UK's main recruitment hub for Asian themed establishments for high calibre international hospitality professionals from around the world as well as within UK. GOOD NEWS IF APPLYING FROM OUTSIDE UK : For assurance and peace of mind we place you with stable and reliable Goldstar Chefs approved sponsor employers only . For BEST...

  • Office Administrator

    8 hours ago


    Grays, United Kingdom S & R Smith & Son Full time

    S&R Smith and Son are a family business based in West Thurrock who specialise in general haulage & distribution in and around the South East of England. We are currently looking for somone to cover maturnity leave with the possibility to extend employment further. **Full Job Description** Office Administrator - General Road Haulage Office S&R Smith and...

  • Plant fitter

    1 month ago


    Grays, United Kingdom Bennett and Game Recruitment LTD Full time

    Crane Fitter required. Our client is a leading provider of crane hire and lifting solutions across the UK. They are looking for an experienced crane fitter to join their established Gray's depot, the ideal candidate will be experienced in Mechanical Fitting, have hands on Crane experience, will be experienced working on a range of Hydraulic, Pneumatic...

  • Environmental Manager

    6 hours ago


    Grays, United Kingdom Aldwych Consulting Ltd Full time

    Are you an experienced Environmental Manager? Are you looking for your next contract role? Would you like to work on a large interesting upcoming civil engineering scheme? If so, we have got just the role for you!Our client has an exciting opportunity for an Environmental Manager to join their team in the South Essex area. As the Environmental Manager, your...

  • Plant/Crane fitter

    2 weeks ago


    Grays, United Kingdom Bennett and Game Recruitment LTD Full time

    Crane Fitter required. Our client is a leading provider of crane hire and lifting solutions across the UK. They are looking for an experienced crane fitter to join their established Gray's depot, the ideal candidate will be experienced in Mechanical Fitting, have hands on Crane experience, will be experienced working on a range of Hydraulic, Pneumatic and...

  • Plant fitter

    3 weeks ago


    Grays, United Kingdom Bennett and Game Recruitment LTD Full time

    Crane Fitter required. Our client is a leading provider of crane hire and lifting solutions across the UK. They are looking for an experienced crane fitter to join their established Gray's depot, the ideal candidate will be experienced in Mechanical Fitting, have hands on Crane experience, will be experienced working on a range of Hydraulic, Pneumatic and...


  • Grays, Essex, United Kingdom Bis Henderson Full time

    Thurrock with hybrid working Salary: c£60,000 + car + bonus An experienced Sales Manager with a good knowledge of UK and European road freight operations is required to join the Essex based team of this well-established global logistics company. You will play a crucial role in driving revenue growth, fostering client relationships and enhancing the...


  • Grays, United Kingdom Biffa Ltd Full time

    Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to...