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Administrator (0-19 Team) - Band 3

4 months ago

London, United Kingdom Whittington Health NHS Trust Full time

Administrator (0-19 Team)
Contract Type - Band 3 - Permanent

An exciting opportunity has arisen to join the 0 to 19 single point of contact team based in Haringey Community supporting the work of the health visiting and school nursing teams to deliver the healthy child programme.

The post is Monday to Friday 9 to 5pm based at Hornsey Central Health Centre.

The post holder will be supporting the health visiting teams with the implementation of a time limited project to deliver an aspect of the Healthy Child Programme.

Triage and manage the appointment system for the universal offer of 1 and 2 year health reviews for all Haringey resident children, recording information clearly and accurately.

Support the health vising teams with the delivery of the Healthy Child Programme and to achieve their targets for the universal offer of 1 and 2 year health reviews within Haringey.

Support both the health visiting and school nursing teams with the delivery of all aspects of the Healthy Child Programme across the 0 to 19 age range.

Manage the new birth notifications for Whittington Health on a daily basis including the tracking, logging and correct distribution of all Birth Notifications. Identifying any discrepancies and notifying the appropriate team/person/service of such.

The post holder will be responsible with colleagues for managing the 0 to 19 single point of contact telephone line. Responding and resolving clients/professional requests and where appropriate triaging to the duty health visitor.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Triage and manage the appointment system for the universal offer of 1 and 2 year health reviews for all Haringey resident children, recording information clearly and accurately.

Support the health visiting teams with the delivery of the Healthy Child Programme and to achieve their targets for the universal offer of 1 and 2 year health reviews within Haringey.

Support both the health vising and school nursing teams with the delivery of all aspects of the Healthy Child Programme across the 0 to 19 age range.

Manage the new birth notifications for Whittington Health on a daily basis including the tracking, logging and correct distribution of all Birth Notifications. Identifying any discrepancies and notifying the appropriate team/person/service of such.

The post holder will be responsible with colleagues for managing the 0 to 19 single point of contact telephone line. Responding and resolving clients/professional requests and where appropriate triaging to the duty health visitor.

We are keen to employ individuals who have excellent communication skills, good telephone manner and an ability to follow through on detail