Programme Innovation Lead

2 weeks ago

London, United Kingdom Visa Full time

Company Description

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.

**Job Description**:
**What’s it all about?**

**Visa Consulting and Analytics (VC&A) **is the consulting arm of Visa, and drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

**Visa Managed Services (VMS)** is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age. We are looking for an experienced **Programme Lead** to join the VMS team in an important Visa client the UK.

Coming from a strong consulting and payments background, the **Programme Lead** will have responsibility for the management of Visa & client resources to ensure the successful execution of a roadmap of Visa-related products within an important Visa client. Working closely with both client and Visa personnel, the Programme Lead will have accountability for ensuring the delivered project outcomes are aligned against both the clients and Visa’s objectives across all aspects of delivery, including defining the requirements, scoping, training, migration/implementation, project planning, risk management, project controls, and stakeholder management (e.g. programme management, stakeholder engagement, programme governance etc) ensuring that industry best practice is utilised in the design and execution of deliverables.

The Programme Lead will be embedded into the client team, leading a team made up of both client and Visa resources, tasked with developing new products and services. They will be required to work with client programme management teams, whilst reporting to the VCA Lead UK&I, and the Head of Visa Managed Services in London.

**What is expected of you, day to day.**
- Provide high level visibility and drive strategic initiatives for the programme, reporting progress into UK&I VCA and VMS functions, maintaining governance and oversight
- Leading the deployed joined Visa/ client team and project-managing the delivery of selected target solutions, ensuring collaboration and overall integration between programme tracks.
- Connecting with key client and Visa stakeholders, and supporting functions and the Visa Hub teams in London in order to deliver the product to Visa’s standards and to client’s satisfaction.
- Providing high level visibility and driving strategic initiatives for the programme, reporting progress into UK&I VCA and VMS functions, maintaining governance and oversight
- Managing the programme end-to-end, including e.g. data analysis, operations, strategy, business development, marketing, product development as necessary
- Understand our clients’ business objectives, needs, plans, etc. together with the UK&I Account Management Team
- Identifying opportunities and improvements to grow the business of both Visa and the client
- Developing and proposing appropriate project approaches and business solutions to the client, in line with Visa’s know-how regarding payment trends and leveraging Visa’s innovation, product and data capabilities.

**Qualifications**:
**What we’re after**

**Technical Expertise / Experience**
- Experience on innovation + payments expertise
- Create a long-term payment innovation strategy - including the identification of a long-term vision, complete with in year and SR24 innovation goals
- Identify and monitor innovation trends and business opportunities within the payments market
- Facilitate sessions and engage external/internal stakeholders to identify opportunities for innovation and growth
- Monitor and report on the progress of ongoing initiatives (As per our VMS Pod Lead role and model)
- Strong consulting background with a product technology focus
- Ability to build and maintain trusted client relationships, and influence the design and outcomes of client engagements
- Project management expertise, including budgeting and financial tracking.
- Solid understanding of delivery techniques, methodologies, and best practices. Hands-on experience with Waterfall and Agile frameworks (e.g., Scrum, Kanban)
- Substantial experience in payment card

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