Head of Customer Service
3 weeks ago
Richard Haworth is a well-established business, trading since 1876 in the supply of fine têxtiles.
We are the UK’s leading supplier of bed, bath, and table linen to the UK hospitality sector. We service establishments right through from luxury and boutique hotels to guest houses, Michelin star restaurants and holiday camps.
If you have stayed in a hotel, dined in a restaurant, or visited a spa in the UK recently the likelihood is that you have used a Richard Haworth bed sheet, towel, or tablecloth
A new position has been created given the significant growth of the business in the last twelve months as Head of Customer Service.
You must be passionate about providing excellent customer service and ensure excellence in the performance of the customer service team.
You would also be responsible for handling sensitive areas such as complaints and working with internal departments to ensure customers’ orders are processed on time every time.
**Job Types**: Full-time, Permanent
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
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