Rapid Diagnostic Centre Pathway Navigator

2 weeks ago


Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

We have an exciting opportunity for an enthusiastic and motivated individual to join our the Rapid Diagnostic Centre as a Cancer Pathway Navigator to support our team to implement early diagnostic pathways for patients with suspected cancer to achieve definitive diagnosis by day 28.

This unique role is specially designed to support patients undergoing investigation for a possible cancer via the Rapid Diagnostic Centre pathways.

You will be involved from the beginning of the pathway working both directly and indirectly with patients, assisting the clinical team in coordinating the patient pathway.

You will be responsible for ensure the patients understand what their pathway will involve and what the next steps at any point will be. You will ensure that each patients pathway progresses as quickly as possible, liaising with many other departments in a polite and effective manner to ensure this progress.

You will have excellent communication skills and be able to deal with people both internally and externally in a sensitive and professional manner.

You will need to be confident in using a variety of patient administration systems and database packages.

You will have experience of working in a customer focused environment, and have exceptional organisational skills and have the ability to multi-task and remain calm under pressure.

You will have a good eye for detail and accuracy and want to make improvements for our patients. You should have knowledge around and experience of providing excellent customer care.

The ability to maintain confidentiality and adhere to Trust policies is paramount.

Excellent team working, organisational and communication skills are all essential for this post

The role is demanding so you must be confident, assertive.

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond - come and take your place with us



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