Cancer Services Pathway Navigator

3 weeks ago


Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

**To support the specialty Cancer team in implementing early diagnostic pathways for patients with suspected cancer to achieve definitive diagnosis by day 28.**

The navigator role will be involved from the beginning of the pathway at the suspicion of cancer. The post holder will support the patient from initial referral to the communication of Cancer Excluded, or where Cancer diagnosed, onwards to the First Definitive Treatment.

The post holder will be expected to work across a range of IT systems namely excel, PAS, SCR and CRIS, to coordinate booking of patient appointments. The post holder will work both directly and indirectly with both patients and their carers to assist in coordinating the care of patients through their hospital care journey, identifying, escalating and managing issues that patients may have with transport, lack of understanding about diagnostic investigations or preparations and to reduce the number of appointments that are missed by patients (both outpatient and diagnostic investigation). It will be part of the Navigators role to help improve both patient compliance and patient experience.

We require patient focused Navigators who have excellent people skills, are able to communicate appropriately with both health care professionals and patients, are organised, proactive, and are passionate about improving outcomes for cancer patients.



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