Care Navigator

2 weeks ago


Oldham, United Kingdom Oldham Council Full time

**Oldham Council**

***

Peoples Service

Adult Social Care

**Ref**: G4/OL-90945

**Contract**:Permanent

**Salary**: £26,421 - £25,979 per annum (Grade 3)

**Hours**:18.33 per week

**Based**: Marjorie Lees Unit Royal Oldham Hospital Rochdale Road Oldham OL1 2JH

**Closing Date**: Monday 8th April 2024

**Shortlisting & Interview Dates**: TBC.

Job Description & Person Specification.doc

**Role Overview**:
Based in the Transfer of care hub at the Royal Oldham Hospital as part of an Integrated Discharge team, you will provide a personal, first point of contact for the Integrated Discharge team, for all customers, both general public and professionals requiring advice and guidance regarding discharge from hospital and local bed based services, safeguarding concerns or information and advice on statutory and voluntary agencies and other local activities.

**Key Responsibilities**:

- To provide an information, advice and enquiry service to professionals from all services vulnerable adults, older people and their families and carers, across the Borough about the discharge process.
- To support hospital discharges by restarting packages of care
- To ensure that GDPR is adhered to when processing data and maintain records in accordance with policy and procedure including uploading discharge referral requests and liaising with professional on patient status.
- To contribute towards the collation of data for customer satisfaction and other surveys and audits

**Key Requirements**:
To succeed in this role, you will need as a minimum:

- Excellent communication and interpersonal skills are required to effectively advise and support professionals and members of the public with confidence and are able to challenge where appropriate based on evidence.
- Be IT competent as all work in computer based.
- Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham.

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

**Diversity and Inclusion**:
At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.

**About Us**:
Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

For details of how we use your data please see our Privacy Notice

Right to Work in the UK from 1st July 2021.doc

**salary from**

***

£26,421

**contract**

***

permanent

**working hours**

***

full time

***
- 11 59 pm
- 8th Apr 2024



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