Service Controller
7 months ago
**JOB- Service controller**
**LOCATION - Oxfordshire**
**TERM- Permanent**
**SALARY- Up to £34,000 per annum + Bonus**
The client is a leading manufacturing business based in Oxfordshire who pride themselves on our commitment to delivering high-quality service to our customers. Currently seeking a skilled and dedicated individual to join our team as a Service Controller. If you are self-motivated, possess excellent problem-solving skills, and have experience as a Service Controller or in a similar position, we would love to hear from you. This is a fantastic opportunity to join a reputable company and contribute to our ongoing success.
**Ideally the Service Controller will have the following attributes**:
- Engineering - Manufacturing experience would be beneficial not essential
- Experience in a similar or same role is essential
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Problem-solving and analytical skills
- Ability to work well under pressure
**The Service Controller role will involve**:
- Managing service requests and allocating resources accordingly
- Monitoring and optimizing service schedules to maximize efficiency
- Ensuring timely delivery of services and meeting customer expectations
- Handling customer inquiries, complaints, and escalations professionally
- Identifying and implementing process improvements to enhance service quality
- Maintaining accurate service records and preparing reports
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