Sales and Ev Support Coordinator

3 weeks ago


Bristol, United Kingdom Flowbird UK Full time

Purpose

To coordinate and assist with the activities of the Sales and EV Team
Duties will vary based on the daily needs of the sales and EV team; the primary focus
will be to maintain high levels of customer service and a friendly point-of-contact at all
times.

**Responsibilities**:

- Send datasheets and initial customer responses
- Send “off the shelf” quotations to new and existing customers, hand over all comms to the respective sales person
- Prepare standardised documentation for upgrade quotes, once all data is available from internal team
- Modify and send standardised quotations where a customer has requested a change to specification or quantity
- Act as an “out of office” contact point for each of the team
- Keep all pricing and machine specification data on the “shared drive” up to date.
- Act as a focus point for key customers
- Support the MBR process (monthly business review)
- Provide Sales Director stats on orders and forecasts on a monthly basis
- Ensure the sales order is handed over to Sales Admin
- Ensure all CRM systems (Saleforce/Pipedrive) are updated by the sales team
- To be the local system administrator for CRM systems and liaise with Central Support
- Prepare and send sales documentation to new customers who enquire via the company’s portal or website
- Pass all enquiries to the relevant sales person
- Prepare and send quotation documents or information packs as required
- Amend and re-issue previously issued quotations as required
- Ensure all amendments are logged correctly on the company’s CRM systems by the sales person
- Assist the sales team with the preparation and issue of quotations for terminal upgrades
- Ensure the sales team’s “Google Drive” is regularly updated with new document issues, and older versions are archived accordingly
- Become a contact point for customers when sales person is temporarily unavailable
- Provide data for statistical analysis of activities to Sales/EV Directors
- Generation of standardised quotations for sales managers for new and existing customers

**EV Admin to include but not limited to**:

- Produce and distribute monthly EV charging utilisation reports to clients and relevant partners
- Maintaining and updating the EV Asset Tracker
- Support finance with EV charging invoicing
- Produce and distribute monthly EV charging RFID usage reports to clients and relevant partners
- EV Labels (produce, obtain quotes, order, invoice)
- Management of 3rd Party EV Support Contracts, ie. Sremium, Viola Highways etc
- Zapcharged Contract Management
- Monitoring EV charging site survey request responses and send them to relevant partners

**Participate**:

- Actively contribute to improve the quality of both products and services by working in accordance with internal and external quality standards conforming to ISO9001.
- Make suggestions for improvements in sales administration processes.
- Contribute to the customer-focused ethics of the Sales Team, ensuring clients are always met with a welcoming, positive attitude.
- Observe HSE requirements as advised by the HSE Manager.
- Contribute to interdepartmental communication in order to improve product quality and functionality and the creation of a team spirit within and outside the direct work sphere.

Knowledge, Skills and Experience
- Previous experience of dealing with customer queries in a sales environment.
- Commercially aware with a good understanding of the sales cycle and

associate processes.
- Experience of working within a team environment and alone
- Computer literate.
- Strong administration skills/organisational ability
- Significant knowledge of Word, Excel, PowerPoint
- Knowledge of Google and Google mail (advantageous)
- Exceptional communication and interpersonal skills
- Confident but friendly manner, happy to ask questions.
- “Can do” flexible attitude
- Attention to detail
- Ability to share all information accurately and concisely.
- Well organised and good at planning
- Ability to work without supervision if necessary
- Team player
- Reliable
- Problem solver
- Quick to learn and drive new initiatives
- Ability to work under pressure and to tight deadlines
- Ability to accept change and adapt accordingly
- Ability to be flexible i.e. cover other areas as required

Other

Training provided
Free parking onsite
Access to an onsite café
Willingness to travel to other offices for team development (infrequent)

Reports to

Commercial Director/EV Director



  • Bristol, United Kingdom YourParkingSpace Full time

    Sales and EV Support Coordinator at Flowbird UK At Flowbird, we are spearheading innovation to ease congestion and keep cities moving. For over 40 years, we have been at the forefront of parking and transportation management solutions, serving 3,000 cities across 40 countries. We have over 1,000 staff globally, we empower cities and partners worldwide to...


  • Bristol, United Kingdom YourParkingSpace Full time

    At Flowbird, we are spearheading innovation to ease congestion and keep cities moving. For over 40 years, we have been at the forefront of parking and transportation management solutions, serving 3,000 cities across 40 countries. We have over 1,000 staff globally, we empower cities and partners worldwide to improve accessibility, sustainability, and quality...

  • Ev Installer

    2 weeks ago


    Bristol, United Kingdom EV Chargers Ltd Full time

    Our team is full of passionate individuals dedicated to renewable energy and providing a sustainable future for generations to come. This passion and dedication is helping us become one of the market leaders in the EV Charger Market. **Job Summary** We're seeking a qualified Electrician to join our fast-growing team, carrying out surveys and minor works...

  • Area Sales Manager

    3 weeks ago


    Bristol, United Kingdom Mitchell Maguire Full time

    **Area Sales Manager - Electrical Equipment and EV Charging** Job Title: Area Sales Manager - Electrical Equipment and EV Charging Industry Sector: Electrical Equipment, Enclosed Switchgear, Components, Consumer Units, Enclosures, EV Charging, Plugs, Sockets, Electrical Wholesale, Electrical Contractors and Electrical Installers Area to be covered: South...

  • Ev & Sales Apprentice

    3 weeks ago


    Bristol, United Kingdom Stellantis &You Full time

    **SALES & EV APPRENTICE** **This role is based at our Bristol Dealership**: Lysander Rd, Patchway, Bristol BS10 7TS The role of a Vehicle Sales Advisor is to sell new and used vehicles and to provide each and every one of our customers with consistently high levels of customer service. You’ll learn how to identify a customer’s needs and interests;...

  • Ev & Sales Apprentice

    2 weeks ago


    Bristol, Bristol, United Kingdom Stellantis &You Full time

    SALES & EV APPRENTICEThis role is based at our Bristol Dealership: Lysander Rd, Patchway, Bristol BS10 7TSThe role of a Vehicle Sales Advisor is to sell new and used vehicles and to provide each and every one of our customers with consistently high levels of customer service.You'll learn how to identify a customer's needs and interests; advise customers;...

  • Sales Coordinator

    3 weeks ago


    Bristol, United Kingdom Page Personnel Secretarial & Business Support Full time

    This is a busy and diverse Sales Coordinator job, working in a small "family feel" team in central Bristol. You will be dealing with quotations, orders, customer queries while also dealing with customers face to face. **Client Details** Our client is an international manufacturer, and leading its market providing ventilation and offering healthy solutions...

  • Earned Value

    2 months ago


    Bristol, United Kingdom Quest Global Full time

    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are...

  • Earned Value

    3 days ago


    Bristol, United Kingdom Quest Global Full time

    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are...


  • Bristol, United Kingdom People Solutions Full time

    **Sales Support Coordinator**: £22,000 - £26,000 per year per year BS5 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Bristol, United Kingdom Kelly Services Full time

    **JOB ALERT!** Are you a **Sales Support Coordinator** looking for your next opportunity? Do you have passion for delivering a first in class customer experience? Do you have meticulous attention to detail, and excellent organisational skills? If so, look nofurther. **Benefits**: - Salary up to £30,000 - 8:30am - 5:00pm Mon-Fri - Progression within the...


  • Bristol, United Kingdom Taylor Maxwell Full time

    As a Sales Support Co-ordinator with Taylor Maxwell Timber, you will be integral in helping our regional Sales Team deliver exceptional Timber products to our customer base. You will also work closely with customers and suppliers to ensure our customers have everything they need to build beautiful and functional spaces. This position is full time, permanent...


  • Bristol, United Kingdom Taylor Maxwell Full time

    As a Sales Support Co-ordinator with Taylor Maxwell Timber, you will be integral in helping our regional Sales Team deliver exceptional Timber products to our customer base. You will also work closely with customers and suppliers to ensure our customers have everything they need to build beautiful and functional spaces. This position is full time, permanent...


  • Bristol, Bristol, United Kingdom Juice Recruitment Ltd Full time

    Are you seeking a new position within coordination? Do you have experience and are looking to develop your skills further?Juice is excited to be supporting a leading IT services company, with the appointment of a Sales Support Coordinator. The company are extremely well-established and have become a leading supplier of refurbished IT hardware. They have...

  • Ev Installer

    4 weeks ago


    Bristol, United Kingdom ChargedEV Full time

    **Location**: Bristol and surrounding area **Salary**:£37,000 plus uncapped performance bonus **Contract**: Permanent, Full time **Working Pattern**:45 hours per week, Monday-Friday We have excellent opportunities for qualified domestic Electricians who want to be part of one of the UK's fastest growing industries. You will be joining our growing team of...


  • Bristol, United Kingdom Asset Protection Group Full time

    To support our Driver Support Team, we are looking to recruit a full time position that would involve handling inbound calls from EV drivers experiencing issues with charging at our customer’s Electric Vehicle (EV) Charge Points, offering remote resolution through the company’s EV back office platform and scheduling reactive and preventative maintenance...


  • Bristol, United Kingdom Brickability Group Plc Full time

    **Overview** To provide administrative support to the regional team in the management of customer and supplier orderbooks. To work closely with suppliers and customers to build strong working partnerships and assist with the development of new and existing business in line with the Company objectives and targets. **Role and Responsibilities** - To respond...


  • Bristol, United Kingdom Brickability Group Plc Full time

    **Overview** To provide administrative support to the regional team in the management of customer and supplier orderbooks. To work closely with suppliers and customers to build strong working partnerships and assist with the development of new and existing business in line with the Company objectives and targets. **Role and Responsibilities** - To respond...


  • Bristol, Bristol, United Kingdom Plug Me In Full time £38,394

    The Vacancy Help us prepare for the electric future. Plug Me In – EV are continuing to grow our team of experienced & qualified electricians / EV electrical engineers. About the EV Electrical Engineer Role As an EV electrical engineer, you'll enjoy visiting customers' properties installing electric vehicle charging equipment. As well as fully testing...


  • Bristol, Bristol, United Kingdom Taylor Maxwell Full time

    As a Sales Support Co-ordinator with Taylor Maxwell Timber, you will be integral in helping our regional Sales Team deliver exceptional Timber products to our customer base. You will also work closely with customers and suppliers to ensure our customers have everything they need to build beautiful and functional spaces. This position is full time, permanent...