Customer Account Manager
3 days ago
My Client, a leading FMCG company based in Middlesex are currently recruiting for a Customer Account Manager for a full time permanent role.
Salary is £26,000 to £29,000.
The hours are 9am till 5:30pm.
The role will involve managing all new account enquiries, as you will be one of the first points of contacts for prospective new customers.
Duties
- Managing order experience from beginning to end including creating log ins and sending initial contacts
- Respond to all customer queries and deal with any issues that arise
- Ensure a safe, enjoyable and professional place to work at all times
- Achieve growth and hit sales targets by successfully working with the Sales Manager
- Coordinate marketing material alongside the marketing team
- Communicate sample requests
- Working as a team to increase customer base
- Accurately manage website updates and pricing for customers
- Meeting with customers
- Have excellent product knowledge
- Build long lasting relationships with your customers
- Previous experience in a similar role (preferably FMCG)
- Ability to build relationships with internal and external stakeholders
- High level of attention to detail and organisation skills
- Excellent written and verbal communication skills
- Good work ethic
- Strong Excel skills
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