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Admin Assistant/pa

4 months ago

Cheltenham, United Kingdom Protective Care Group Full time

**Reports to**: Office Admin Manager

**About the Role**:
We don’t just provide care; we are specialists who are passionate about each and every young person we support. We are a new, yet ambitious and fast growing company that wants to help our staff grow and develop in return for hard work and commitment with our core focus being to fulfil the needs of our clients.

We are looking for an exceptional person to provide admin/PA assistance to our teams. We are looking for a team member who is punctual, hardworking, and has excellent attention to detail and is happy working in a fast-paced environment.

**Main duties of the job**:
Day to day responsibilities as agreed with Line Manager to include:
Provision of admin/PA support to our teams to include general admin including filing, data entry, correspondence and assisting in the management of communication and paperwork, assisting the Office Admin Manager, Internal Operations Manager, Operations Manager and other members of SMT as required, assisting with travel arrangements/organisation, assisting with general telephone duties.

Inbox and diary management for Operations Manager and other managers (adhoc) as necessary.

Maintain documentation, databases, and paperwork for all services.

Assist Line Manager to make improvements and implement changes within the organisation

Assisting our Internal Operations Manager with HR admin and other tasks as required

Keeping our internal care system up to date with client information, rotas etc.

Helping to create and maintain our database/CRM.

Liaising with support team managers to gather reports to ensure that our filing system is kept up to date.

Sharing data with our clients as required and in accordance with regulations

Helping to manage our policy and procedure system and assisting with writing new policies and procedures where necessary.

Helping to update our social media - LinkedIn, Twitter, Facebook and Instagram with news and good news stories.

Maintaining stationery and copier stocks and ordering office + field equipment for our teams.

Assisting to gather information for OFSTED and CQC registration

Other duties including working with other members of the wider team as required and providing cover for any admin team absences.

Who are we looking for?

Above all else, you must have a genuine interest in supporting and empowering vulnerable people

Qualifications or experience sufficient to perform the job role above

At least 3 years experience in a similar admin role

Excellent knowledge of Microsoft Office

Good communication skills

Ability to work under pressure

Flexible attitude to work and ability to manage own workload

Good time management skills

Adaptable and willing to work as part of a busy team

Full driving license

**Benefits**:
Excellent salary - £25,000 - £28,000

Company pension

Generous holiday allowance

Friendly team

Stunning office location close to Cheltenham, Gloucester, and Cirencester with an on-site bakery, deli, and butchers.

EV charging points onsite

Onsite gym