Committee & Trainee Services Manager - Graduate

3 weeks ago


London, United Kingdom Office Angels Full time

Do you have a passion for working in healthcare within a busy and varied role?

We are currently working with a global non for profit, membership organisation who are responsible for the effective delivery of all aspects of trainee surgeon programmes and certification

Our client are searching for a Committee and Trainee Services Manager, who has outstanding communication skills and able to hit the ground running

**About the job role;**

**JOB TITLE**:Committee and Trainee Services Manager**
JOB TYPE**:FTC 6-9 months Could become permanent**
HOURS**:09:00am - 17:00pm (complete flexible working)**
SALARY**:£28,000 - £30,000**
LOCATION**:Central London**
CULTURE**: Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly

**BENEFITS**:Generous holiday allowance 27 days holiday plus bank holidays and closure over Christmas Fun and social team, flexible working and flexible hours, development and training, well-being benefits, office parties & many more

**Duties;**
- Manage the enrolment, assessment and certification processes for members
- Review records and set expected certification dates based on external and internal information and postgraduate training regulations; and monitor and advise on assessment issues
- Actively set, monitor, review and implement procedures and guidance on training matters
- Maintain highly specialised knowledge of all regulations
- Work closely with third parties, ensuring effective communication
- Keep accurate records, monitor and improve data integrity within the in-house database
- Maintain and update the company website, and support the development of new business processes
- Deliver the highest standard of customer service at all times
- Build and maintain working relationships with senior consultants throughout the business
- Provide comprehensive committee management, including drafting agendas, supporting papers and correspondence, providing accurate statistical information, minuting meetings, initiating and drafting related documents and correspondence, participating at meetingsand handling follow-up action
- Advise and influence committees on postgraduate training legislation
- Review new legislation and regulatory processes to identify implications
- Manage committee membership and work with senior colleagues to support the appointment of new members
- Develop high-end user skills and work closely with technical staff to translate postgraduate training requirements into the appropriate systems and tools
- Test and evaluate website tools from the perspective of a wide range of different level users and review updates including providing structured feedback
- Train and guide the team on how to respond to queries
- Line manage one or more coordinators, manage and review their workload to ensure a good balance and the provision of high quality customer service

**Experience, knowledge and skills required;**
- Educated to a high standard - Preferably a degree or equivalent
- Experience in a customer service environment
- Excellent Microsoft Office skills
- Excellent communication skills, written and spoken
- Ability to prioritise tasks in a busy work environment
- Ability to keep up with new processes in a changing environment
- Proven ability to take initiative
- Able to work independently

**About you**
- Strong desire to learn new skills
- Upbeat and positive
- Proactive
- Attention to detail skills
- Able to deal with complex enquiries with confidence
- Team player
- Ability to manage busy workload
- Able to prioritise work

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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