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HR Service Centre Advisor

4 weeks ago


Bedfordshire, United Kingdom Whitbread Full time

We are the UK's leading hospitality company, a FTSE 100 organisation with over 35,000 employees worldwide, and for the last 10 years running have been recognised as a ‘Top Employer’ by the Top Employers Institute. Owning successful brands such as PremierInn, we have over 850 hotels - which is over 80,000 bedrooms - across the UK, Germany and the Middle. We’re also proud to own over 420 restaurants across the UK including Beefeater and our newer brands Bar + Block and Cookhouse & Pub. With exciting plans toinnovate and grow our core UK and international business, we’re always keeping our customers at the heart of what we do and there has never been a more exciting time to join Whitbread

We are looking for a HR Service Centre Advisor to support with a variety of HR duties including but not limited to, payroll delivery, HR admin and right to work.

**What you’ll be doing**:

- Managing and providing first line support for our internal HR system
- Delivering analysis and reporting where required
- Supporting with payroll sign off and support, and delivering monthly payroll reconciliations outputs, general ledger interfaces, third party interfaces & pay overs and balance sheet reconciliations in line with audit requirements
- Suggesting and implementing improvements to existing processes and ways of working (challenging the status quo)
- Using data to analyse trends and seek opportunities for improvement for the following:

- Visa renewal process
- TUPE process
- Right to work queries
- ROL queries
- Ensuring all DSAR data requested are serviced within legislative timescales
- Providing support to the internal audit team, providing information and general reports whilst working to tight deadlines
- Providing support to the our project and change management teams by contributing to their deliverables and assisting with preparing documents
- Ensuring all queries are dealt with in line with the agreed SLA and are logged
- Escalate queries where required and keep track of any trends
- Working with the business to keep org charts up to date and accurate
- Maintaining all intranet tools and documents and ensuring accuracy

**What you'll need**:

- Accounting background with experience processing payroll, reconciling and keeping the general ledger up to date
- Strong understand including payroll legislation and ability to calculate Tax & NI
- Knowledge or working with third parties and internal HR systems
- Confident working with multiple stakeholders at any given time
- Ability to work to tight deadlines
- Self-motivated and organised

**In return for your commitment, we’ve got some great benefits to offer**:

- Competitive Salary
- Up to 10% bonus
- Up to 10% matched pension
- Private medical (single cover)
- 25 days holiday
- Option to buy into share save scheme
- Discounts at Premier Inn and Restaurants


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