Senior Dealer

4 days ago


Birmingham, United Kingdom The Rank Group Full time

**Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as thelargest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description** Grosvenor Casino Birmingham - Hill Street

Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and candeliver unobtrusive service to our discerning customers and members get in touch, we will do the legwork
You will;
- Acknowledge, welcome and assist customers in gaming
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the wider casino team
- Understand the games, payouts and who are our high value members
- Connects with first time customers, explaining how the games are run
- Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
- Take part in the daily safe count ritual

**Qualifications**:

- A fantastic personality
- Numerical ability; able to calculate mentally and very quickly. We will help you practice.
- Minimum 2 years experience dealing American Roulette, Blackjack, Three card Poker & Putno Banco in a live casino environment.
- Any gaming or customer facing experience would be a bonus
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

**Additional Information** Senior Dealer rate of Pay £9.41-£9.66 per hour and Gaming tips.A premium rate of £1 per hour is paid from Midnight to 8am.

Opportunity for Senior Dealer Plus promotion once Fully mutli skilled within another department.

Rank Rewards - discounts on Big brands.

Social events throughout the year including a Christmas Party & Annual STARS Awards ceremony.


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